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OBrien Hyundai of Normal

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(4,481 Reseñas)
94
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5Calificación general 2.9/5
83
Total de ReScores
5.0
Promedio de ReScores
94
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

OBrien Hyundai of Normal is your Bloomington, IL area dealer, located in Normal, IL. Our Service Center is staffed with expert technicians who are trained to ensure your vehicle runs well for years to come! Call us to schedule your next repair or maintenance service. OBrien Hyundai of Normal is your Bloomington, IL area dealer, located in Normal, IL. Our Service Center is staffed with expert technicians who are trained to ensure your vehicle runs well for years to come! Call us to schedule your next repair or maintenance service.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(309) 664-1222

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
8:00 AM - 2:00 PM
Sun
closed
* Central Time (Us & Canada)
600 Greenbriar Drive Normal, IL 61761
Reseñas de Departamento de servicio's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(4,481 Reseñas)

CH
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Carol H.
Pontiac, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/31/2023
10
Categoría: Service
Car Purchase
I bought a new vehicle from Michelle, the Internet salesperson. The process was easy and she had my car ready to go when I arrived to do the paperwork. Enjoyable experience!

MK
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Mark K.
Danville, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
05/01/2023
7
Categoría: Service
Bought a 2018 buick
Roy was my salesman I was happy with my deal. He did an excellent job of getting me through the buying process. I would buy another car from roy

PM
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Paul M.
Paxton, IL
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
10/13/2022
9
Categoría: Service
Bought a car
My wife and I visited OBrien in Normal for the first time and bought a car that day. Our salesman, Roy, was very helpful and knowledgeable about his product. He made us a priority. The process seemed to take a long time (6 hours) but it was no fault of Roy's. They may have been a little understaffed on a Saturday. Roy has since called us to make sure everything is going well with our purchase and I have his cell phone if we need him. He is first class and we enjoyed him working with us.

HK
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Heather K.
Bloomington, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/13/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Reliable service
James, Renee & the service crew always make sure that my transportation needs are being met and don’t interrupt my day-to-day activities. They keep me on the road and also have kept my 2013 in tip top shape. That’s was reliable service from people who care does. Thank you!
BRANDON W K., SERVICE MANAGER de OBrien Hyundai of Normal respondió el 04/13/2022 09:56 AM

Wow what an amazing review to start the afternoon with thank you! We appreciate your continued support of our service department and taking your time to review us after every visit. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great Spring!!!

Brandon Kessinger
Service Manager
309-664-1222


RS
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Randall S.
Mc Lean, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/09/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Nothing but the best
These people provide exactly what I'm looking for; a friendly, straight-forward, and honest business approach while treating me as a friend and greeting me with a smile every time I walk in.
BRANDON W K., SERVICE MANAGER de OBrien Hyundai of Normal respondió el 04/13/2022 09:57 AM

Thank you for the raving review! It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great Spring!!

Brandon Kessinger
Service Manager
309-664-1222


GL
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Goline L.
Bloomington, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Service Department
Every service interaction has been excellent. I love how they keep you posted while waiting in lounge. i was contacted later when parts came in and appointment scheduled immediately to complete remaining repairs. They even offered the shuttle that showed up promptly so I could pickup vehicle.
JAMES E., Hyundai Advisor de OBrien Hyundai of Normal respondió el 04/02/2022 07:00 AM

Thanks again for taking your time to review us after every visit. We appreciate your continued support of our service department. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great rest of your week!!

 

James Echevarria
Hyundai Advisor

JW
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Jeffrey W.
Minier, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Outstanding Service Personnel...
Thanks so much for continuing consistent exemplary service staff...they know and appreciate thier customers and treat us as family.
JAMES E., Hyundai Advisor de OBrien Hyundai of Normal respondió el 04/02/2022 06:59 AM

Thanks again for taking your time to review us after every visit. We appreciate your continued support of our service department. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great rest of your week!!

 

James Echevarria
Hyundai Advisor

Cliente verificado
Bloomington, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
Tipo de Servicio: Repair
cliente verificadoCliente Verificado
10
Categoría: Service
Great Service!
Great Service!
JAMES E., Hyundai Advisor de OBrien Hyundai of Normal respondió el 04/02/2022 06:58 AM

Thanks again for taking your time to review us after every visit. We appreciate your continued support of our service department. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great rest of your week!!

 

James Echevarria
Hyundai Advisor

KB
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Karen B.
Bloomington, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Routine maintenance
I've always been satisfied by the customer service they provide. James is one in a million, can't say enough. The staff their really rises to the occasion! Will continue to get my vehicle serviced there!
JAMES E., Hyundai Advisor de OBrien Hyundai of Normal respondió el 04/02/2022 06:58 AM

Thanks again for taking your time to review us after every visit. We appreciate your continued support of our service department. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great rest of your week!!

 

James Echevarria
Hyundai Advisor

KM
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Kyle M.
Bloomington, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Great service
Been going to their service center for years! Love James and Renee, they run the show and are very accommodating.
JAMES E., Hyundai Advisor de OBrien Hyundai of Normal respondió el 04/02/2022 06:58 AM

Thanks again for taking your time to review us after every visit. We appreciate your continued support of our service department. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great rest of your week!!

 

James Echevarria
Hyundai Advisor

CD
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Carys D.
Bloomington, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Very quick and very professional.
I got my car in and out within 3 hours and now I have cold AC!
JAMES E., Hyundai Advisor de OBrien Hyundai of Normal respondió el 04/02/2022 06:57 AM

Thanks again for taking your time to review us after every visit. We appreciate your continued support of our service department. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great rest of your week!!

 

James Echevarria
Hyundai Advisor

Cliente verificado
Normal, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/28/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Routine Oil Change
Always very professional and excellent service as always.
JAMES E., Hyundai Advisor de OBrien Hyundai of Normal respondió el 04/02/2022 06:57 AM

Thanks again for taking your time to review us after every visit. We appreciate your continued support of our service department. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Thanks again and have a great rest of your week!!

 

James Echevarria
Hyundai Advisor

Cliente verificado
Bloomington, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Quality service
I am keeping my 2015 as long as I can. I’m at 181,000 miles and the service department never lets me down when it comes to the safety of my car. They are honest about what needs to be done for safety and what can wait a week or two. I have never left disappointed. They go over and above to make sure I understand what they are saying.
BRANDON W K., SERVICE MANAGER de OBrien Hyundai of Normal respondió el 03/22/2022 05:42 PM

What an amazing review to finish the day with thank you! We appreciate your continued support of our service department. It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district thank you! Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great Spring!

Brandon Kessinger
Service Manager
309-664-1222


Cliente verificado
Bloomington, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/20/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Best service
Always the best service
BRANDON W K., SERVICE MANAGER de OBrien Hyundai of Normal respondió el 03/22/2022 05:47 PM

What a great review to finish the day with thank you! It's truly reviews like this and this kind of support that has made us the number one servicing Hyundai dealer in the district. Don't forget to download the O'Brien rewards app and like us on Facebook through it for points towards your next visit along with other features. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great Spring!!

Brandon Kessinger
Service Manager
309-664-1222


JW
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James W.
El Paso, IL
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/16/2022
Tipo de Servicio: Maintenance
cliente verificadoCliente Verificado
10
Categoría: Service
Dependable and excellent service
For more than 10 years, I've never had anything short of an excellent experience with the service team. Thanks for all you do!
BRANDON W K., SERVICE MANAGER de OBrien Hyundai of Normal respondió el 03/18/2022 06:13 AM

What an amazing review to finish the week with thank you! We appreciate your continued support of our service department and taking your time to review us after every visit. Myself and the rest of the O'Brien Hyundai service team look forward to another record setting year of customer service. Thanks again and have a great weekend!!

Brandon Kessinger
Service Manager
309-664-1222

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.