I am a long time customer at Nur-Benz and love the service of Juan and the team.
This was my first experience with concerns:
1. My first attempt of addressing car needs resulted in car not being serviced due to backlog, and car being picked up by EOD. After returning car on different day, it still required an overnight stay before resolution
2. While driving him, part of the grill dislodged as if hood was closed possibly too hard during service. Driving the car to appointment this was not observed
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
Cliente Verificado
This was my first experience with concerns:
1. My first attempt of addressing car needs resulted in car not being serviced due to backlog, and car being picked up by EOD. After returning car on different day, it still required an overnight stay before resolution
2. While driving him, part of the grill dislodged as if hood was closed possibly too hard during service. Driving the car to appointment this was not observed