I was recommended by a service advisor at a dealership to contact Gary the owner of Northridge German Motors. After being told by other mechanics that various things were wrong with my car, I wasn't sure what to believe. He was very kind to take a look and give his advise, was honest which put me at ease and took the panic I was feeling about the various jobs that we were told needed to be done immediately. There was nothing urgent but there is work that needs to be done. I appreciate his honesty and being very reasonable compared to service departments at Mercedes agencies. Thank you so much, we will be back :).
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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