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North Wells Service Center

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,117 Reseñas)
91

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
4
Total de ReScores
5.0
Promedio de ReScores
91
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Established in 1958, North Wells Service Center was formerly known as Ed’s Sunoco. Since then, we’ve witnessed growth and conducted business in three different locations. In the last seven years, our team has had the pleasure to work alongside the previous owner, Mitch. Working closely with Mitch was a tremendous and beneficial learning Established in 1958, North Wells Service Center was formerly known as Ed’s Sunoco. Since then, we’ve witnessed growth and conducted business in three different locations. In the last seven years, our team has had the pleasure to work alongside the previous owner, Mitch. Working closely with Mitch was a tremendous and beneficial learning experience for me. During that period, I developed a genuine interest in taking over the business once it was the appropriate time. In 2023, that moment arrived, and Mitch entrusted the company to me.

As a NAPA Auto Care Service Center, all repairs performed come with a nationwide warranty, covering you for two years or 24,000 miles.

Our team, including myself, undergoes over 40 hours of continued training to stay updated with the advancements in today's rapidly evolving vehicles.
...more

Categorías
Mantenimiento de automóviles, Cambio de aceite, Reparación de automóviles
Contacto
(260) 483-4438

Horario del Negocio

Mon
7:00 AM - 5:30 PM
Tue
7:00 AM - 5:30 PM
Wed
7:00 AM - 5:30 PM
Thu
7:00 AM - 5:30 PM
Fri
7:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
522 Wallywood Avenue Fort Wayne, IN 46808-1545
Reseñas de North Wells Service Center's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(2,117 Reseñas)

RP
gravatar
Rita P.
Fort Wayne, IN
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
07/15/2013
cliente verificadoCliente Verificado
Miss price quote.
Quote one price for repairs needed when I had the car in for routine maintenance. When I dropped the car off, asked to have them call if repairs went over a certain amount. Got a call with the 50% increase in price and work had already started on auto. When asked about increase, was told the other guy missed quoted. This is the first time this has happened here. When I picked the car up nothing was said about needing any other maintenance. When I looked at the invoice at home, it said I need more maintenance work done. But I don't know how soon they needs to be done. They do great work and the staff is friendly. I will go back, hoping this is a one time occurrence. At the end day I felt because I am female I was taken advantage of, just like every other auto repair place.
Recomendado
Mitch R., pres de North Wells Service Center respondió el 07/22/2013 09:32 AM
Wanted to wait to speak with Rita to find out what exactly happened. It was a misunderstanding between lifetime warranty brake pads vs 50,000 mile warranty brake pads and everything is now cleared up. I do want to make sure everyone knows we DO NOT care who you are, male or female, we strive to give everyone the same respect we would like to be given and would never take advantage of anyone or sell something not needed. Mitch Reinholt
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.