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Norris Auto Repair

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(624 Reseñas)
92
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
92
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

In business for over 20 years, and with hundreds of five star reviews, it's obvious that Norris Auto Repair takes pride in our work. Our certified ASE (Automotive Service Excellence) technicians are highly trained, and use the latest equipment with quality parts. Our goal is to provide our customers with a warm, friendly, and professional In business for over 20 years, and with hundreds of five star reviews, it's obvious that Norris Auto Repair takes pride in our work. Our certified ASE (Automotive Service Excellence) technicians are highly trained, and use the latest equipment with quality parts. Our goal is to provide our customers with a warm, friendly, and professional environment that ensures your expectations are exceeded. ...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(316) 321-6666

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
1214 N Main El Dorado, KS 67042-2133
Reseñas de Norris Auto Repair's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(624 Reseñas)

RS
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
04/04/2025
cliente verificadoCliente Verificado
6
Work done promptly, butt...
The work was done correctly and promptly. However it was spoiled a little bit when I got in to drive it home and the car reeked of cigarettes and a butt was left on the passenger seat! Come on, really?

JD
Joshua D.
Wichita, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/03/2025
cliente verificadoCliente Verificado
10
Truck Brakes
Very standup and honest shop. Will definitely return to again for any work in the future and highly recommend others not to hesitate in deciding to use Norris Auto Repair.
TONY N., owner de Norris Auto Repair respondió el 04/04/2025 09:32 AM

We appreciate your feedback! It’s great to hear that you found us to be a standup and honest shop. We're all about making sure our customers leave with smiles, and perhaps a little less car trouble. Your recommendation means a lot to us, and we look forward to helping you with your automotive needs in the future. Enjoy the open road!


NH
Nick H.
El Dorado, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/29/2025
cliente verificadoCliente Verificado
10
The best around!
We have taken several vehicles here to be repaired and have always been treated with respect. Great prices and top notch skill.
TONY N., owner de Norris Auto Repair respondió el 03/30/2025 09:33 AM

We appreciate your continued trust in us for your vehicle repairs! It's always our priority to treat our customers with respect and keep those prices friendly. We're glad to hear that our team's skills have met your expectations. There's nothing like having a garage you can rely on, right? Here's to many more successful repairs together!


JH
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2025
cliente verificadoCliente Verificado
10
Best auto shop in el dorado
Tony is the best. Professional, prompt and efficient.
TONY N., owner de Norris Auto Repair respondió el 03/26/2025 09:32 AM

We're glad to hear that you had such a positive experience with Tony! It's always great when someone can get your car back in tip-top shape without any drama. We're proud to have him on our team, keeping things professional while working like a speedy superhero. Your support means a lot to us!


JM
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/22/2025
cliente verificadoCliente Verificado
9
The customer is NOT always right!
I had a smell if ammonia coming from my exhaust. I know chemistry very well. That is one nitrogen atom, and three hydrogens. Incomplete oxidation of the gasoline. Riley's computer said oxygen sensor. A repair shop agreed, and gave me an estimate of about 300$.

I went to Norris.

They did not replace the sensor.

SPARK PLUGs was the issue!!!

I guess at 74000 miles, they were due!!

They listened to my report of symtoms, and my suggestion for oxygen sensor.

They checked the oxygen sensors, all good!

They listened to my SUV....and listened to the customer with respect.

But the conclusion was to address the business at hand, and do what was needed!

Gas mileage is better, and no more sputter?
TONY N., owner de Norris Auto Repair respondió el 03/23/2025 09:33 AM

It's great to hear that your SUV is running smoother and that you've regained some of your gas mileage! Who knew that replacing spark plugs could make such a big difference? It sounds like the "ammonia dilemma" you had was just a case of those spark plugs needing an intervention, rather than an oxygen sensor drama. We're glad that our team listened to your observations—they know how important it is to take both the vehicle and the owner's input seriously. Getting a car back into tip-top shape is like solving a chemistry problem, isn't it? We're happy to have been part of your solution. Cheers to many more miles on the road!


FC
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Frank C.
Augusta, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
10
Great service
Great service, friendly and helpful
TONY N., owner de Norris Auto Repair respondió el 03/20/2025 09:33 AM

We appreciate your feedback! It’s wonderful to hear that you found our service to be helpful and friendly. Our team strives to create a welcoming atmosphere—you know, a little space where car troubles don't stand a chance! Your support means a lot to us, and we look forward to keeping you on the road.


VL
Vicki L.
El Dorado, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2025
cliente verificadoCliente Verificado
10
They are very professional and they fix the issue that you are having with your vehicle quickly
They get you in quickly and they fix the issue your having with your vehicle! They are very professional and they don’t over charge. It is nice to have a great mechanic that you can trust to take care of you!
TONY N., owner de Norris Auto Repair respondió el 03/20/2025 09:32 AM

We appreciate you taking the time to share your experience with us. It’s wonderful to hear that our quick service and professionalism hit the mark. Trust is key, especially when it comes to vehicles, and we’re glad to be the reliable hands you can call upon. Here’s to keeping your car running smoothly without breaking the bank!


SC
Savannah C.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/14/2025
cliente verificadoCliente Verificado
10
Best shop around
I’ve taken multiple vehicles to have work done here. Most recently I took my suv to have its ac fixed. I was really worried it was gonna be over a grand to fix and was so anxious about getting it fixed. They called me at 1140 in the morning to tell me it would only be 700 dollars to fix it and by 4pm my car was ready! I was not expecting such a quick turn around plus the affordable price. I will not take our vehicles anywhere else. They understand not everyone can afford super expensive car repairs, they’ve always been super quick, and theyre the nicest and funniest guys around. I truly love this shop and again we will never take our vehicles anywhere else!
TONY N., owner de Norris Auto Repair respondió el 03/15/2025 09:32 AM

We appreciate you sharing your experience! It’s great to hear that you not only got your AC fixed without breaking the bank, but also enjoyed a speedy turnaround. Who knew mechanics could have a sense of humor too? It sounds like your SUV is back to being the cool ride it was meant to be. We’re grateful for your loyalty and look forward to keeping your vehicles in tip-top shape in the future. Here’s to many more worry-free repairs!


BB
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Billy B.
El Dorado, KS
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
03/14/2025
0
Poor customer service
Called for a quote, and he's one to charge me 2 grand for a head gasket. And not even changing the timing chains and basically doing a half a** job, I'd rather pay that kind of money to somebody.That's going to be professional, not a piece of s***

TP
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Tracy P.
El Dorado, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2025
cliente verificadoCliente Verificado
10
Car fixed
Si thankful, worked on my car and fixed a radiator leak.
TONY N., owner de Norris Auto Repair respondió el 03/09/2025 10:32 AM

We appreciate you taking the time to share your experience. We're glad we could help with that pesky radiator leak! It’s amazing how such a small issue can cause big headaches. If your car ever needs another round of TLC, you know where to find us!


DS
Debra S.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/08/2025
cliente verificadoCliente Verificado
10
Repairs needed
Always respectful, reasonably priced and ready to help
TONY N., owner de Norris Auto Repair respondió el 03/09/2025 10:32 AM

We appreciate your recognition of our team’s efforts! It's great to hear that our respectfulness and pricing align with your expectations. Our goal is to be your reliable pit stop for auto repair, ready to help when you need it most. If your car has any secrets to share, we're all ears!


DA
Dustin A.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/07/2025
cliente verificadoCliente Verificado
10
Quick Diagnosis and fixed within 24 hours
Truck needed both CV axels and both axel shafts. Diagnosed quick the day before, brought back the next morning and they completed that, fixed a bulb I didn’t know was out, and checked my break switch I asked them about.

Very respectable and good pricing. Excellent customer service and quick fix time.

100% recommend
TONY N., owner de Norris Auto Repair respondió el 03/08/2025 09:32 AM

We appreciate you taking the time to share your experience! It sounds like your truck had quite the shopping list, but we’re glad we could get everything sorted out for you in record time. It’s always great to hear that our pricing and service made your day a bit brighter. And hey, fixing that sneaky bulb is just part of our charm. We’re grateful for your recommendation and look forward to keeping your truck in top shape!


KT
Kevin T.
El Dorado, KS
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2025
cliente verificadoCliente Verificado
10
Hands down great experience
Joe and his team are hand's down the best.
TONY N., owner de Norris Auto Repair respondió el 03/06/2025 09:32 AM

We're glad to hear that you think Joe and the team are the best — clearly, you've got a keen sense of what great service looks like! We're always here, ready to keep those wheels turning smoothly. Thanks for choosing us for your auto needs!


HL
Herb L.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/05/2025
cliente verificadoCliente Verificado
10
Repairs
The staff at Norris are great. They treat customers fair and honest. They’re not fixing things that are not broken!
TONY N., owner de Norris Auto Repair respondió el 03/06/2025 09:32 AM

We appreciate you taking the time to share such a positive experience with us. It's always our goal to treat customers with the fairness and honesty they deserve—after all, no one wants their wallet to feel a pinch for something that doesn't need fixing. If we can keep your vehicle running smoothly without unnecessary repairs, then we’re doing our job right!


DC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2025
cliente verificadoCliente Verificado
9
Norris Automotive
Excellent service. Got me right in. Called before and after work was done. Let me know what was wrong and what it would cost for work.
TONY N., owner de Norris Auto Repair respondió el 03/01/2025 09:33 AM

We appreciate your feedback! It’s always our goal to provide prompt service and keep communication flowing smoother than a well-oiled engine. We’re glad you received clear updates before and after your visit. Knowing what’s wrong and the associated costs is just part of our plan to keep you in the loop—no surprises here! If you ever need anything else, don’t hesitate to reach out. Happy driving!

Cupones de servicios y Publicaciones
We're thrilled to hear that your starter repair was quick and accurate! 🚗🔧 Joe's communication skills are on point, keeping you in the loop like a well-oiled machine. Thanks for trusting us with your ride! 👏 #NorrisAutoRepair #CustomerAppreciation
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Thank you for the fantastic review! 🌟 We believe in giving you all the info without the "auto-mumble." We're here to keep your ride smooth, whether it’s an oil change or a deep dive under the hood! 🚗✨ #NorrisAutoRepair #CarCareExperts
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Thank you for your loyalty and trust in us over the years! 🚗🔧 We’re dedicated to keeping your ride purring like a kitten. 🐱💨 Always here to get you back on the road in no time! 🌟 #NorrisAutoRepair #CustomerAppreciation
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Thank you for the fantastic shoutout! We're thrilled you got the friendly service you deserve—our team loves keeping those engines purring! 🚗💨 We aim to make every visit a smooth ride. Keep those wheels turning! #NorrisAutoRepair #CustomerAppreciation
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🚗 Big thanks for trusting us with your car! We're always here to keep your ride running smoothly and your worries at bay. Remember, we’ve got your back—just like your rearview mirror! 😂🔧 #NorrisAutoRepair #HappyCustomers
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🌟 Thanks for the awesome review! We promise to keep the communication flowing like a well-oiled engine! 🛠️ Your trust means the world to us. Keep those recommendations rolling! 🚗💨 #NorrisAutoRepair #CustomerAppreciation
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Thank you for the 5-star review! 🚗✨ We like to think of our repairs as the vehicle equivalent of a spa day—no leaks and looking fabulous! 💦 We're here to keep your ride in top shape! #SmoothRides #NorrisAutoRepair
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We're revved up about your fantastic review! 🚗💨 At Norris Auto Repair, we treat your family's vehicles like our own—quickly and with care! Thanks for being part of our family! #ExceptionalService #NorrisAutoRepair
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We're thrilled to hear that our team impressed you! 😊 Our goal is to keep your ride running smoothly AND have a little fun while doing it. Thanks for the kind words! 🚗✨ #NorrisAutoRepair #HappyCustomers
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We're revved up about your kind words! 🚗💨 Our team loves putting the "care" in auto repair, and your recommendation fuels our passion. Thanks for trusting us with your ride! 🔧💖 #NorrisAutoRepair #CustomerSatisfaction
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Thank you for the fantastic review! ? We're all about great jobs and friendly faces here at Norris Auto Repair. Who knew car care could be so fun? ?? We appreciate your support! #NorrisAutoRepair #ServiceWithASmile
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?? We're revved up to hear how much you appreciate our friendly service and speedy turnaround! Amazing work is what we aim for, and it sounds like we hit the mark! Thanks for trusting us with your ride! ?️✨ #NorrisAutoRepair #CustomerAppreciation
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We're thrilled to be your go-to pit stop for all your vehicles! ?? Our team is ready to keep you rolling smoothly. Thanks for the trust, and we promise to deliver top-notch care every time! ? #NorrisAutoRepair #CustomerAppreciation
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Thank you for the awesome review! ?✨ Honesty and speed are our secret sauce! We're thrilled to be your go-to crew for all things auto! Trust us, we love your vehicle almost as much as you do! ? #NorrisAutoRepair #TrustedService
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?✨ We're thrilled to be your go-to for repairs! Speedy service and friendly faces are our jam. Thanks for trusting us with your vehicles—we promise, no magic tricks, just solid work! ?? #NorrisAutoRepair #CustomerAppreciation
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Thanks for the shout-out! ⏰ Our team believes in speedy service without skimping on quality—like a pit stop for your car! ?? We appreciate your support! #NorrisAutoRepair #QuickAndReliable
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Thanks for the kind words! ?✨ We're thrilled to know our service is consistently excellent! Remember, we're always here to keep your vehicle running smoothly—just like a well-oiled machine! ?? #NorrisAutoRepair #CustomerAppreciation
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We're thrilled to hear you had a “clear” experience with us! ?✨ Our team aims to repair not just cars, but also your peace of mind. Thanks for trusting us with your ride! ?? #NorrisAutoRepair #CustomerSatisfaction
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We’re revving up with excitement over your kind words! ?? Our team strives for honesty and efficiency with a friendly smile. We’re glad you noticed! Thanks for choosing Norris Auto Repair! ? #NorrisAutoRepair #CustomerAppreciation
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Thanks for driving by with such awesome feedback! ?? We’re thrilled to hear you've always felt well taken care of. We promise to keep your wheels spinning smoothly! ?️ #NorrisAutoRepair #CustomerCare
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Thank you for trusting us with your Buick! We're thrilled to hear you're happy with the care we provide. Remember, we love fixing cars almost as much as we love a good road trip! ?? Keep cruising with confidence! #NorrisAutoRepair #BuickLove
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We’re thrilled to hear you had a great experience! ?✨ Fast and detailed is our motto! Thanks for choosing Norris Auto Repair – we’ll keep your ride smooth and your smiles even smoother! ?? #CustomerAppreciation #NorrisAutoRepair
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Thanks for the awesome review! ?? We're thrilled Joe got your alternator back on track faster than a speeding ticket! Here at Norris, your happiness is our top priority—because happy customers drive better! ? #CustomerCare #NorrisAutoRepair
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Thank you for the kind words! We're thrilled our team hit the nail on the head! ?? Your car is safer now, and so is the road! Come back anytime for more auto magic! #NorrisAutoRepair #CustomerService
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? We're thrilled to hear that you find us reliable and helpful! Our team loves serving you, one oil change at a time. Thank you for trusting Norris Auto Repair for your auto care—let's keep those wheels turning! ?️ #AutoCare #NorrisAutoRepair
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Thank you for the kind words! At Norris Auto Repair, we're all about keeping your ride happy and healthy. ?? We're ready for your next visit—no pressure, just honest care! #AutoCare #CustomerAppreciation
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We're thrilled to hear you think we’re a "good group of guys"! ?✨ Honesty and quality work are our fuel. Thanks for trusting us with your car! Remember, we'll keep it running like a dream! #NorrisAutoRepair #CarCareChampions
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?✨ We're blushing over here! Thank you for the "best mechanic" shoutout! We promise to keep your rides happy and healthy. Because happy cars make happy drivers! ?? #NorrisAutoRepair #DrivingWithJoy
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Thank you for the kind words! We’re glad you found our service excellent and our staff polite. At Norris Auto Repair, we aim to keep your wheels turning smoothly and your spirits high! ?? #ServiceWithASmile #NorrisAutoRepair
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We're thrilled to be your go-to for Pickup repairs! Your trust means the world to us. ? Our team is here whenever your truck needs a little TLC. Thank you for your support! #CustomerAppreciation #NorrisAutoRepair
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Thank you for being part of the Norris Auto Repair family since 2002! We strive to diagnosis, explain, and mend with kindness and fairness. ? #CustomerAppreciation #NorrisAutoRepair
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Thanks for the 5-star review, Craig! We're thrilled you had an awesome experience with us. Keeping it fair and friendly is how we roll! ?? #CustomerAppreciation #NorrisAutoRepair
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Thanks for the 5-star review, Linda! ? We're thrilled to hear you had a great experience with Norris Auto Repair. Your support means the world to us! #CustomerSatisfaction #QualityService
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? Thanks for the 5-star review, Debbie! We're thrilled to hear you're pleased with our service. Our team is all about good vibes and top-notch car care. ??️ #NorrisAutoRepair #CustomerAppreciation
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Hey there, Russ! ? We appreciate your loyalty and trust in Norris Auto Repair! We're always here to keep those brakes in top shape! #CustomerSatisfaction #NorrisAutoRepair
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? Thanks for the 5-star review, Gary! We're delighted we could tackle both your A/C and idle issues, leaving you with smooth sailing. We're here for all your auto needs! #HappyCustomers #NorrisAutoRepair
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? Thank you for choosing Norris Auto Repair, we're thrilled to be your go-to for vehicle maintenance. We're glad you had a pleasant experience - see you at your next service! #CustomerAppreciation #NorrisAutoRepair
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? We're thrilled to hear about your positive experience with us, and we're glad we could get you back on the road in no time! Thanks for the recommendation, and we hope to see you again soon! #CustomerSatisfaction #AutoRepair
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Thanks for the rev up, Daniel! ?? We're thrilled to hear that Joe provided top-notch service. Your confidence in our work means the world to us! #CustomerSatisfaction #NorrisAutoRepair
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Thanks for the kind words! Making sure your journey is a smooth ride is our top priority ?? We appreciate your support and look forward to helping you in the future! #HappyCustomers #AutoRepair
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Thanks for the stellar review, Gary! ? We love to impress our customers with speedy service. Your Buick was in good hands. We appreciate your support! #NorrisAutoRepair #CustomerSatisfaction
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Thanks for the great review, Gary! ? We're glad you enjoyed our speedy service and transparent communication. We aim to please, and we're delighted to have met your expectations! ?? #CustomerSatisfaction #AutoRepair
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? Thanks for the ⭐⭐⭐⭐⭐ review! Keeping you on the road is our top priority, and we're glad to hear we're hitting the mark. ?️ We appreciate your support! #NorrisAutoRepair #HappyCustomers
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Thanks for the ⭐⭐⭐⭐⭐ review, Frank! We're thrilled to hear you always receive top-notch service at Norris Auto Repair. We'll keep those wheels turning smoothly! ?? #CustomerSatisfaction #AutoRepair
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? Thanks for the 5-star review, Brooke! We're thrilled to be your go-to for trustworthy and helpful auto maintenance. ?? #CustomerAppreciation #NorrisAutoRepair
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????? Thank you, Rick G, for the amazing review! We're thrilled to hear you had a great experience with our team. We appreciate your support! #NorrisAutoRepair #ElDorado ?✨
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? Thank you for the ⭐⭐⭐⭐⭐ review! We're thrilled you had a great experience with our fast ⏱️, friendly ?, and knowledgeable ?‍? service. We appreciate your support and look forward to serving you again! #NorrisAutoRepair #FastService
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? Thank you for your kind words! We're glad you've had a great experience with Norris Auto Repair. It's our pleasure to take care of your vehicles and assist you financially. We appreciate your support! ?? #NorrisAutoRepair #CustomerAppreciation #ElDorado
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Thanks for the great review, Robert! ? We're so glad you're happy with our service and repairs. #NorrisAutoRepair #ElDorado
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Thanks for the great review, Daniel! We're glad your car was diagnosed and fixed quickly. Joe is always happy to help - ⭐⭐⭐⭐⭐ #NorrisAutoRepair #ElDorado
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Thanks for the great review, Jim! ? We're so glad you had a great experience with us at Norris Auto Repair. #ElDorado #AutoRepair #CustomerSatisfaction
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Thanks for the great review, Amy! ? We're glad we could get your vehicle back on the road quickly and with no disruption to your day. #NorrisAutoRepair #ElDorado #AutoRepair
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Thanks for the kind words, Adriane! ? We're proud to be the most trustworthy mechanic in town! ? #NorrisAutoRepair #ElDorado
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#ThankYou ? We're thrilled to hear you had another great experience with us at Norris Auto Repair! ? We're proud to provide excellent work and reasonable prices. #ElDorado #AutoRepair #CustomerSatisfaction
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Thanks for the amazing review, Kelsey! ? We're so glad you've been trusting us with your car for 20 years! ? We strive to make sure you're safe and your car is reliable. ? #NorrisAutoRepair #ElDorado
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? Norris Auto Repair is the ? for auto repair! Fast, reliable & friendly. #ElDorado #AutoRepair ?
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Thanks for the great review, George! ? We're so glad you trust us with all your vehicles. #NorrisAutoRepair #ElDorado
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Thanks for being a repeat customer, William! ? We're glad we could help you get your AC compressor replaced under warranty. #NorrisAutoRepair #ElDorado
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