Jay was very clear about what he needed to do. The repairs , including fixing an axel breakage, were expensive but reasonable and he did not try to upsell me. I felt he was very concerned about the safety of me and the vehicle. He was also clear about a future repair and how to handle things when the time came. I felt well take care of.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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