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Napleton Hyundai

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(2,114 Reseñas)
61

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
Reseña Original
Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5
373
Total de ReScores
4.8
Promedio de ReScores
61
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Napleton Hyundai offers the highest quality repair and maintenance for your vehicle. Napleton Hyundai offers the highest quality repair and maintenance for your vehicle.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(314) 817-9000

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
649 Dunn Rd Hazelwood, MO 63042
Reseñas de Departamento de servicio's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(2,114 Reseñas)

JM
gravatar
Joanna M.
Florissant, MO
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/21/2026
0
Word of mouth is bigger and brighter than a billboard!
I bought my car there a year ago. As a result of my disappointing service, I now get my car serviced at another Hyundai Dealer. My spouse was so impressed by my Santa Fe, that she wanted one. But because of the troubles I had with Napleton, she went out of state to purchase her Santa Fe. A friend of ours was also impressed by the Santa Fe and decided to purchase one, and she did! However, because of the poor service I had, she too purchased at another dealership. This is two sales lost within months for this dealership, because of word of mouth. My neighbor sees how happy we are with Hyundai, and after looking at other makes of vehicles, he decides to buy a Hyundai, but again, because of poor service, he too bought at another dealership. Unfortunately, he had some troubles with his vehicle which was brand new, and he took it to Napleton to be diagnosed. They have had his vehicle for over two business days, and he was not offered a loaner. On top of this, he had to call several times to inquire about the status of his vehicle. They did not contact him. Hyundai has an awesome line of vehicles, it is unfortunate that this dealership has such poor customer service!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.