From the initial phone call with "Nick," to the actual installation process, my contact with "Pat" (the qualified lady in the office), was not only friendly, but also professional and efficient!
In conversation with the on-site installers, Pat was able to order the correct running boards and coordinate their delivery and schedule the installation, all in a timely manner. I was pleasantly surprised when waiting for the running boards to be installed, the 2 hour time frame that was quoted for the install was cut almost in half! The new running boards look great and Pat should be credited with the coordination (from ordering the parts to installation), that resulted in a job well done!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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In conversation with the on-site installers, Pat was able to order the correct running boards and coordinate their delivery and schedule the installation, all in a timely manner. I was pleasantly surprised when waiting for the running boards to be installed, the 2 hour time frame that was quoted for the install was cut almost in half! The new running boards look great and Pat should be credited with the coordination (from ordering the parts to installation), that resulted in a job well done!
Richard J.
Naples, FL