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Alexander M.

Myrtle Beach, SC

06/08/2025

Categoría: Service

False advertisement from Hyundai

I purchased the car brand new off the lot after looking at advertisements on the Hyundai corporate website. The car was a Sonata n line. The car was shown on the website to have a manual mode on the cruise control. And it was proven by the dealership, but it does not have it at the months of working with Hyundai corporate. The only person that was able to assist me, but this issue is the dealership. Hyundai corporate. Sent me emails, apologizing for the false advertisement and the car not having the advertise features. I was told all the information i sent over to the dealer was presented to the sales manager, as well as the general manager. I’ve been trying to contact either of them for over a month and have not been able to receive a response. It’s very worrying that even after having an Email from Hyundai corporate confirming the car is missing. The advertise features dealership will not contact me. And Hyundai is unwilling to do anything. They also listed the performance of the vehicle three separate times on the website. All different numbers I purchased the vehicle because it was claimed to have a 0 to 60 mph time of under five seconds 4.7 This was also determined to be false and there is not a single test showing the car is capable of that, Very dissatisfied with my purchase and my experience. I do not feel safe In this car, it’s a car was capable of doing what was advertised and had the advertise features I would not be writing this.

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