2004 Cadillac was towed by Mike after they fixed the ac and the next day the car suddenly stopped and no longer was running, Mike kept giving me the run around that he was working on it working on it 1 year later shop is closed car is not in the new owners lot and I have no answers definitley starting a law suit. I've been up their several times no car no answer
No Recomendado
MW
Marjorie W.
Las Vegas, NV
01/20/2021
Awesome work
I loved the service I received at my Mechanic. They replaced a fuel pump. I went back a week ago and they were closed. So disappointed.
Recomendado
AA
Aaron A.
Henderson, NV
01/01/2021
Diagnosis untrue not correct
I’m so unhappy that I need to write this. I’ve been a loyal customer for over five years we used the warm springs location, then over to B Hwy. I’ve spent thousands of dollars on our delivery truck and over $1200 when I decided to take our personal cars here.
I delt with Mike, Chris and even went to Frank (owner). I went directly to Frank on my concerns but I haven’t been able to get any resolution.
After spending $2700 on a new radiator months before Chris told me that I needed a water pump that mine was leaking. Ok, my concern to bring it back was my gauge was jumping from middle to top and beeping an annoying alert so Chris said “ oh you have a leaking water pump” I said crap more money he then said “ I’ll give you a break $700 flat”.
I needed to wait to spend more money, but I felt that something wasn’t right so for the last three months when I deliver to one of our customers I ask the mechanic to check my radiator because my trusted mechanic told me that it was leaking and needed to be replaced and that’s why my gauge is jumping up and down. Well in three months and having driven over 3000 miles no change in water level and my customer showed me a video on YouTube of the same truck 2004 Chevy express that was showing the EXACT same problem as mine and it is a $34 sensor located in the cab area behind the cover that is mounted into the engine and it gets faulty and hot and does go out.
It’s not fixed yet as I’m dealing with what I would have spent had I listed to my TRUSTED mechanic of many years.
My wife's vehicle runs like new. My Mechanic actually did a better job on her BMW than BMW Service did and at a much more reasonable price. Chris and everyone was very attentive to our needs and follow up was amazing. Great, fast Service.
I needed a small work done right away but wherever I went, need to wait for a long time. I drove by this place decided to ask if they can help , they told me yes, they started to work on it right away, within 45 minutes, they finished ! definitely i will go back again !
Andrew said they are pretty up front about everything. Good customer service all the way around. They called him before they did anything to his vehicle. They kind of helped him out. They weren't shady or anything.
Great customer service. Chris the is very professional and knowledgeable. If you are looking for a place to get your vehicle fixed My Mechanic on Boulder highway is your place .
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