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Muffler Man Auto Repair

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(351 Reseñas)
-100

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
1
Total de ReScores
5.0
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Sacramento's Complete Auto Repair And Exhaust System Service Shop.
Family owned and operated!
Sacramento's Complete Auto Repair And Exhaust System Service Shop.
Family owned and operated!

Categorías
Reparación de automóviles, Mantenimiento del coche, Taller de reparaciones
Contacto
(916) 454-4134

Horario del Negocio

Mon
9:00 AM - 4:00 PM
Tue
9:00 AM - 4:00 PM
Wed
9:00 AM - 4:00 PM
Thu
9:00 AM - 4:00 PM
Fri
9:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
4790 Franklin Blvd Suite B Sacramento, CA 95820
Reseñas de Muffler Man Auto Repair's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(351 Reseñas)

PK
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Purya K.
Fair Oaks, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
08/12/2025
0
Repairs didn't solve my problem
I brought in a 2021 Lexus IS300 to Muffler Man. The vehicle was much louder than normal, so I took it to them to see what the car needed in order to quiet it down. Upon inspection, the technician Jorge told me the car is straight piped and needs mufflers in order to reduce the sound. He recommended a muffler that he keeps in stock and assured me that it would make the car sound completely stock. Since I've done business with this shop before, I decided to trust him and have him install the mufflers (one on each side) at a total cost of $500. I took his word that the car would be quiet after the install.

After the job was complete, we started the car up and it sounded EXACTLY THE SAME. There was no difference in noise level after the installation than there was when I brought it in. I was disappointed, but hopeful that Jorge would provide a solution. He told me that the other components missing from the exhaust system were the resonators. Once again, he assured me that this would make the car sound like a stock factory exhaust. Regretfully, I decided to trust him again and approved the job ($350 for resonators on both sides).

Surprise, surprise, the car sounded exactly the same. When I asked him why, Jorge simply said that "it's a sporty car, it's supposed to sound a little sporty."

The truth is that the mufflers he installed on my car were not the correct fit. Jorge installed these mufflers on the car knowing they'd make no difference in noise level. I came in the following day asking for them to be removed but they refused, saying "they're my mufflers now."

This shop is content to sell its customers useless junk and stick them with a big bill. I feel like a fool for having trust in them after the business we've done in the past. I'll be advising my friends in the car business to avoid this shop.
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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.