Took in my truck for tune up, spark plugs, coils, and an exhaust leak, otherwise it ran fine. Don called and said didn't need plugs and coils but needed a timing chain and exhaust manifold. I told him to go ahead. He would not answer my calls after the date he said when it would be done. I had to get a mutual friend involved to help. He finally returned my call, said it would be done the following week. Was not done. Don finally called & said it was done. He charged me over $3200.00 for the repairs. I started home & within 10 miles the truck started missing and would not run over 40mph. I finally got it home & called Don. His response was "it ran good when you left here". Then he said if you can get it back in here, it sounds like bad coils. He wanted $640.00 plus labor but he wasn't sure that was it. The truck is no longer usable and I am taking it to another shop.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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