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Mr. Kool's Auto

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(517 Reseñas)
85

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores
4.0
Promedio de ReScores
85
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Mr. Kool’s Automotive has been serving customers in Los Angeles, California since 2000 by providing top-notch auto repair shop services for both local residents and visitors to the greater L.A. area. Our shop’s mechanics are certified to work on just about any make and model of automobile or truck and take great pride in helping our Mr. Kool’s Automotive has been serving customers in Los Angeles, California since 2000 by providing top-notch auto repair shop services for both local residents and visitors to the greater L.A. area. Our shop’s mechanics are certified to work on just about any make and model of automobile or truck and take great pride in helping our customers with the full range of automobile repair needs. ...more

Categorías
Mantenimiento de automóviles, Mantenimiento del coche, Reparación de automóviles
Contacto
(323) 751-9766

Horario del Negocio

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 3:30 PM
Sun
closed
* Pacific Time (Us & Canada)
5836 S Hoover St Los Angeles, CA 90044
Reseñas de Mr. Kool's Auto's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(517 Reseñas)

DC
gravatar
Dakota C.
Los Angeles, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
07/12/2026
cliente verificadoCliente Verificado
10
10 stars from me
If you want a truly honest, zero-pressure mechanic, go see Mr. Kool's Auto. I brought my 2003 Subaru Baja (automatic) to them after a botched DIY attempt at replacing a rear O2 sensor left it broken in the exhaust pipe. Instead of immediately pushing me into a massive replacement, they tried the most economical fix first by welding a new threaded bung onto my original catalytic converter to try and save the part.
When that didn't clear the Check Engine Light, we discovered the cat itself was actually dead. They ordered a new one and took care of the full replacement. I told them no rush since they had to wait on the part, and they still had it done in just 4 days. When I went to pick it up the first time, the shop was absolutely slammed. Even though I didn't mind waiting at all, the owner kept checking in on me, apologized profusely for the delay, and treated my time with incredible respect.
To top it all off, they recommended a nearby smog shop to get my California certification. The smog tech noticed my dashboard's CEL bulb wasn't illuminating during a pre-check and didn't charge me a dime for the heads-up. He confirmed the emissions monitors were 100% ready and it would pass as soon as the bulb was fixed (which I did yesterday!). It is rare to find a mechanic with this much integrity, let alone a whole network of recommended shops that treat people the same way. The mechanic was incredibly cool, took the time to talk shop with me, and earned a customer for life.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.