We’ve had much work done on a number of vehicles over the past ten years. With this background, we brought to Moose’s our DIL’s vehicle, as it badly needed a brake job and we suspected wheel bearing problems. The shop quickly worked the 20 year old Nissan Xterra into its schedule and did a full evaluation. I was contacted by Joan and also Moose himself with the news that certain repairs were critically needed, and others strongly recommended although they could be delayed for a time. Even though expensive, we opted to do all the work: full brake job, ball joint & tie rod R&R, R & R valve covers & gaskets, oil change. All done within a day and a half. Oh, and the grinding was related to brakes metal on metal, so there was no wheel bearing issue. Our DIL and our son are stoked with the significant improvement in the operation and handling of the vehicle, and we feel better that they’re driving a vehicle once more made safe.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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