I would suggest not telling someone their car will be ready in an hour and then admitting to not even knowing what the situation is because you have just gotten there. Oh, and update your website to relfect that you are open on Saturdays. Thanks for taking care of my car!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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