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Momentum Hyundai

Puntuación Promedio
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(493 Reseñas)
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5Calificación general 3.6/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
12
Total de ReScores
3.6
Promedio de ReScores

Detalles del Negocio

Acerca de

Momentum Hyundai is your Fairfield, CA Hyundai Dealer. We are also convenient for drivers from Vallejo, Martinez, and Vacaville. Visit our full service dealership for any maintenance service or repair! We are ready to assist you with all of your vehicle needs. Momentum Hyundai is your Fairfield, CA Hyundai Dealer. We are also convenient for drivers from Vallejo, Martinez, and Vacaville. Visit our full service dealership for any maintenance service or repair! We are ready to assist you with all of your vehicle needs.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(707) 402-5700

Horario del Negocio

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
8:00 AM - 4:00 PM
Sun
closed
* Pacific Time (Us & Canada)
2775 Auto Mall Parkway Fairfield, CA 94533
Reseñas de Momentum Hyundai's
Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5Calificación general 4.2/5
4.2
(493 Reseñas)

CM
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Craig M.
Wildomar, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
06/11/2021
Excellent, professional and prompt service
We were very happy with everyone who helped us and repaired our car!
Recomendado

LC
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Lane C.
Temecula, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/31/2020
Phenomenal service and integrity!
I took my car in to get my ignition coils looked at one month ago due to the car shaking upon starting and at lights (while stopped). My car had previously been serviced by the Pep Boys on Winchester Road and they had replaced the coils once before, but they couldn't figure out why it was shaking this time around after they had done that work; thus I took it to the dealership to have them inspect it. It turns out that Pep Boys had put the wrong ignition coils in (because they didn't follow a factory recall for them). Thankfully Hyundai caught that and fixed the issue. Now, one month later, the car was starting to have the same issues with shaking (which obviously frustrated me because it had JUST been fixed). So, I took it back in to get looked at and they determined that there was no issue at all with the ignition coils. The problem was that Pep Boys did not space the spark plugs correctly which caused them to misfire... needless to say, I am grateful to Hyundai for catching that and fixing it with unnecessarily charging me for more ignition coils. Their professionalism and knowledge is paramount, and they have the integrity to not overcharge you for unnecessary work. I will never take my car to get serviced anywhere else again (especially not the Pep Boys on Winchester).
Recomendado

NR
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NEDA R.
Escondido, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/31/2019
RED CARPET SERVICE
I DRIVE FROM ESCONDIDO TO TEMECULA HYUNDAI BECAUSE OF THE FRIENDLY STAFF AND THE BEST CUSTOMER SERVICE
Recomendado

TW
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Timothy W.
Fairfield, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/17/2018
cliente verificadoCliente Verificado
Categoría: Service
My cars a LEMON
Shady dealership/ my car is stuck in the garage of a closed down bankrupt business with engine in pieces and I never recieved one call from anybody. LAW SUIT WILL BE COMING
No Recomendado

Cliente verificado
Fairfield, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/16/2018
cliente verificadoCliente Verificado
Categoría: Service
Service was done as promised within my time frame.
See above
Courtesy ride was as promised.
Recomendado

Cliente verificado
Dixon, CA
Hyundai Santa Fe S
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
11/11/2018
cliente verificadoCliente Verificado
Categoría: Service
Speedy service
Pleasant staff and very helpful
Recomendado

JS
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Julian S.
Suisun City, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/11/2018
cliente verificadoCliente Verificado
Categoría: Service
Very disappointing
Service rep was rude and unwilling to help with getting a loaner vehicle while I got me cat looked at for a third time.
No Recomendado

AP
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Anthony P.
Vacaville, CA
Hyundai Ioniq Hybr
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/09/2018
cliente verificadoCliente Verificado
Categoría: Service
no title
service costs excessive-- would not recommend having service performed at this dealership
No Recomendado

Cliente verificado
Antioch, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/28/2018
cliente verificadoCliente Verificado
Categoría: Service
Awesome staff
The service staff that helped me was customer oriented and was very helpful throughout the process.
Recomendado

MS
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Mary S.
Fairfield, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/25/2018
cliente verificadoCliente Verificado
Categoría: Service
Timely
Close to my house, when you make a appointment they are ready for you.
Recomendado

FJ
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Floydette J.
Suisun City, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2018
cliente verificadoCliente Verificado
Categoría: Service
Ms james
Quick service
Recomendado

DM
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Donald M.
Antioch, CA
Hyundai Sonata Plu
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/23/2018
cliente verificadoCliente Verificado
Categoría: Service
Oil change service
Great price good job will be back everything was perfect
Recomendado

WF
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Wayne F.
Moraga, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/22/2018
cliente verificadoCliente Verificado
Categoría: Service
Great Service
They did a great job and were very fast.
Thank you!
Recomendado

FG
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Felipe G.
Fairfield, CA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/16/2018
cliente verificadoCliente Verificado
Categoría: Service
Poor customer service
The person who took my service was extremely rude and not capable of provide proper customer service.
No Recomendado
KRIS O., Service Manager de Momentum Hyundai respondió el 10/18/2018 04:04 PM

Greetings,

I appreciate your response to the survey and will use this information to always improve. It is very important that all of our customers feel valued and appreciated, I apologize that we fell short and want you to know we do not take your business for granted. I will address your concerns among the staff, this is not our normal representation of doing business and am very sorry for the event! I do take these matters seriously.


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Cliente verificado
Fairfield, CA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/15/2018
cliente verificadoCliente Verificado
Categoría: Service
Excellent customer services
Excellent customer service
Recomendado
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.