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Modern Hyundai of Concord

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(4,805 Reseñas)
69

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
Reseña Original
Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5Calificación general 2.5/5
189
Total de ReScores™
4.9
Promedio de ReScores™
69
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience. At Modern Hyundai of Concord, our goal is to excel at customer service. When you visit us for your next service you can count on a positive auto service experience.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(704) 262-4408

Horario del Negocio

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
7:30 AM - 4:00 PM
Sun
closed
* Eastern Time (Us & Canada)
965 Concord Parkway South Concord, NC 28027
Reseñas de Departamento de servicio's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(4,805 Reseñas)

DT
gravatar
Daniel T.
Concord, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/30/2026
0
Categoría: Service
Overpriced Service and Questionable Maintenance Recommendations
Very disappointed with Modern Hyundai of Concord. I paid approximately $165 for a routine oil change and tire rotation on my Santa Fe, significantly more than I expected. When I requested their standard $20 discount, I was told I should have asked before the service.

Even more concerning, they recommended six additional maintenance services totaling over $1,500, which seemed excessive and unnecessary.

I left feeling that upselling was a higher priority than honest, customer-focused service. Their pricing, inflexible discount policy, and questionable recommendations have completely undermined my trust.

I will not be returning and would not recommend their service department.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.