I was from out of town looking at a used car from a dealer and brought it to Mike for a pre-purchase inspection. He found a lot of things that the dealer was trying to pass off and was great about walking me through how to handle the situation if I still wanted the car. I really appreciated his time and insight as well as their whole staff going out of their way to squeeze us in (even though I was late due to traffic/storm). You could plainly see how great they were to their customers and even see how much the other customers valued this business. I was very impressed and would go back in a heartbeat if I was local. Thanks Mike and staff!
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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