I hope you really pay attention. I purchased a 20 year old truck that needed repairs. I knew it needed exhaust manifolds, they replaced them perfectly, but didn't notice my wheel bearing was failing. I noticed the noise of it, and it kept coming and going. The next time the same mechanic physically had his hands on the noisy hub and didn't say a word of its failing and proceeded to complete the brake job n release it to me making me believe its safe. The noise was worse n took it back in, same mechanic then tells me its the bearing and it needs replaced n dont drive it far. I had them replace the hub assembly, but the more I thought on the matter, I became more shocked that the mechanic would actually allow me to drive around on a unsafe wheel hub. I will never entrust them with my vehicles repairs ever again.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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