I m really disappointed
I thought that I had found the perfect repair center
They do good work at a great rate, but I've mentioned of a rubbing noise coming from the drivers front on a couple occasions. The mechanic had his hands physically on the problem(wheel bearing/hub) and remained silent of it. I drove the vehicle a year with the bearing just getting worse. This was I feel unsafe of the mechanic, our wheel could've fallen off going down the road. The last time I took it in for the noise, I'm told its the bearing/hub and not to drive it very far, and they replaced the hub assembly today and the difference in handling is amazing and I should've never had to risk driving it when it was bad. The mechanic seings how he had the rotor and caliper off of the hub he can't tell me he didn't notice how bad the hub was, but he chose to remain silent about it n pass my vehicle as being safe for the road, I don't call a bearing failing being safe for the toad. I'm never returning to Millers Highland Tire and Auto ever again.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
Atención
Usamos cookies para personalizar contenido, habilitar cierta funcionalidad y rastrear análisis del sitio con fines de marketing. Usted consiente nuestras cookies si continúa utilizando este sitio web.
I thought that I had found the perfect repair center
They do good work at a great rate, but I've mentioned of a rubbing noise coming from the drivers front on a couple occasions. The mechanic had his hands physically on the problem(wheel bearing/hub) and remained silent of it. I drove the vehicle a year with the bearing just getting worse. This was I feel unsafe of the mechanic, our wheel could've fallen off going down the road. The last time I took it in for the noise, I'm told its the bearing/hub and not to drive it very far, and they replaced the hub assembly today and the difference in handling is amazing and I should've never had to risk driving it when it was bad. The mechanic seings how he had the rotor and caliper off of the hub he can't tell me he didn't notice how bad the hub was, but he chose to remain silent about it n pass my vehicle as being safe for the road, I don't call a bearing failing being safe for the toad. I'm never returning to Millers Highland Tire and Auto ever again.