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Millennium Hyundai

Puntuación Promedio
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(1,881 Reseñas)
43

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
Reseña Original
Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5Calificación general 2.2/5
169
Total de ReScores
4.7
Promedio de ReScores
43
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Millennium Hyundai is located on Long Island, in Hempstead, NY. Our Service Technicians are not only friendly, but also knowledgeable and experienced! Call us today to schedule your next service visit. Millennium Hyundai is located on Long Island, in Hempstead, NY. Our Service Technicians are not only friendly, but also knowledgeable and experienced! Call us today to schedule your next service visit.

Categorías
Concesionario Hyundai, Reparación de automóviles, Mantenimiento de automóviles
Contacto
(516) 282-3800

Horario del Negocio

Mon
7:00 AM - 8:00 PM
Tue
7:00 AM - 8:00 PM
Wed
7:00 AM - 8:00 PM
Thu
7:00 AM - 8:00 PM
Fri
7:00 AM - 8:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Eastern Time (Us & Canada)
265 North Franklin Street Hempstead, NY 11550
Reseñas de Departamento de servicio's
Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5Calificación general 4.5/5
4.5
(1,881 Reseñas)

MM
gravatar
Malaika M.
Islip, NY
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/05/2024
0
Categoría: Service
Disappointed customer
I am writing to express my deep disappointment and frustration with the service I have received from Millennium Hyundai in Hempstead, New York.

On April 16th, I purchased a vehicle from Millennium Hyundai, excited and hopeful about my new investment. However, by May 11th, the car broke down. Before I even made my first payment, I began experiencing significant issues with the vehicle. It started smoking from the back, and upon turning off the vehicle, it failed to turn back on. The car was promptly towed to your property the same day.

As of today, June 5th, I have yet to receive any updates regarding the status of my vehicle. Despite being assured that the vehicle would be fixed by last Friday, I have heard nothing and have been given the runaround each time I call for information. I was told it was the meter on the vehicle which then turned into a hose being messed up. When attempting to contact the sales department or the general manager, I am consistently stonewalled and no one is willing to assist me.

As a single mother, this situation has been particularly challenging. Although I have been provided with a loaner car, it is an inconvenience as the gas expenses are higher than what I would have incurred with my purchased vehicle.

Given the circumstances and my numerous attempts to seek a resolution, I no longer wish to keep the vehicle. I expressed this concern to Abdul the same week the vehicle went into the shop, and he informed me via text message, which I can provide, that I could not return the vehicle. I was sold a lemon vehicle.

I am seeking a fair resolution that respects my rights as a consumer and alleviates the undue stress and inconvenience this situation has caused.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.