I bought a 2016 Equus (now the Genisis G90) from this dealership. I love the car but trying to get service is one problem after another. It is supposed to be pick up and delivery with a loaner but I can barely get them on the phone or respond to email. I have been trying to get my windshield repaired (fully insured) and get routine service and inspection. I received a flyer today that says they are 4.3/5 stars on this site but when I posted this, the site said I was the first.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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