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SureCritic / Mantenimiento de automóviles / Mike's Auto Service And Repair
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Mike's Auto Service And Repair

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(513 Reseñas)
100
Escribir una Reseña

Detalles de la Puntuación

5 stars
92%
4 stars
6%
3 stars
<1%
2 stars
<1%
1 star
<1%

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

ASE Certified. Friendly and professional automotive service. Family owned. MA State Inspection Station and Registered MA State Repair Shop. ASE Certified. Friendly and professional automotive service. Family owned. MA State Inspection Station and Registered MA State Repair Shop.

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Taller de reparaciones
Contacto
(413) 420-5330
Visitar Sitio Web
Closed
Horario del Negocio

Horario del Negocio

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
9:00 AM - 12:00 PM
Sun
closed
* Eastern Time (Us & Canada)
173 River St West Springfield, MA 01089
Obtener Direcciones
Reseñas de Mike's Auto Service And Repair's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(513 Reseñas)
Escribir una Reseña
Reseñas Recientes
WC
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Warren C.
West Springfield, MA
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
09/08/2021
10
Reliable
Only place I'll bring my and my wife's cars for service. Prices are fair and work is great. I'm a senior and trust is very important for me.
KR
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Katie R.
Springfield, MA
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
11/11/2020
Good service but...
I went in for an oil change and they took me late when my appt was 8:15. ,they take me at 8:50 and I had to use the bathroom badly and they wouldn't let me because of covid. I have issues so I need to go when i need to go. Great service but should be nice and let people use restroom if they want our service
No Recomendado
Cliente verificado
Agawam, MA
2005 Toyota Tacoma
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/27/2020
cliente verificadoCliente Verificado
Family owned small business
They always call and keep me updated on the progress of my vehicle. And let me know what needs to be done, giving me the option to take care of it that day or wait.
Mike comes out of the garage to say thank you and talk. That’s what separates a small business from the corporate bs.
Recomendado
MR
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Moe R.
Springfield, MA
2011 Toyota Sienna
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2020
cliente verificadoCliente Verificado
CURTIOUS CLEAN PROFESSIONAL
CINDY AND MIKE WERE EASY TO DEAL WITH. VERY PLEASENT VERY CLEAN PLACE. IT WAS NICE TO WATCH THE TV AND SEE HOW THEY GIVE BACK TO THEIR COMMUNITY. ALSO TO GET INFORMED ON THEIR KNOWLEDGE FOR WHAT THEY DO. GREAT JOB THANK YOU. MOE ROUTIER
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 06:43 AM

Thanks Moe, glad we could help!

MA
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Michelle A.
Huntington, MA
2013 Chevrolet Equinox
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/25/2020
cliente verificadoCliente Verificado
Great customer service
Excellent customer service. Very fast with letting me know what was happening with my vehicle, patient while I decided what I was going to do, answered all my questions (the owner even called me back to explain everything to me) and very reasonably priced.
Recomendado
JP
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Jose P.
Holyoke, MA
2005 Nissan Altima
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/19/2020
cliente verificadoCliente Verificado
Very friendly
I was going around looking for a reliable shop for my cars and I think I found it. Very friendly and reliable.
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/20/2020 06:31 AM

Thank you Jose!!

RD
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Robert D.
West Springfield, MA
2012 Honda Fit
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/17/2020
cliente verificadoCliente Verificado
Top notch service!!
Thanks for always providing excellent service!!
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 06:47 AM

Thank you!!

Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 07:34 AM

Thank you!

Cliente verificado
Holyoke, MA
2005 Mercedes-Benz E500
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
03/09/2020
cliente verificadoCliente Verificado
Very nice customer service
They did their best for my car. What they weren’t able, they recommended other place
Recomendado
DP
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Dave P.
West Springfield, MA
2014 Chevrolet Silverado 1500
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/04/2020
cliente verificadoCliente Verificado
Trustworthy!!
Recommended you can trust them
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 07:30 AM

Thank you Dave!

KC
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Karen C.
Feeding Hills, MA
2009 Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/28/2020
cliente verificadoCliente Verificado
Honest and reasonable!!
I am very pleased with the service here. They were honest and up front with me about the cost. I appreciate them taking the time to fit me in considering I did not have an appointment!
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 07:31 AM

Thank you Karen!

NC
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Nancy C.
West Springfield, MA
2013 Honda Civic Sdn
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2020
cliente verificadoCliente Verificado
conscientious, honest and helpful customer service.
I have used Mike’s to evaluate a used car that I wanted to buy. He was thorough and honest. Now he helps me maintain that car.
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 07:31 AM

Thanks Nancy!

BB
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Bob B.
Chicopee, MA
2016 Toyota Camry
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/25/2020
cliente verificadoCliente Verificado
Great Service
Mike’s takes care of all my maintenance on my Camry Hybrid.
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 07:31 AM

Thanks Bob!

MS
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Michael S.
Agawam, MA
2006 Pontiac G6
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/23/2020
cliente verificadoCliente Verificado
Friendly dependable service every time!
Mike's Auto consistently provides great service whether a quick oil change or longer repairs.
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 07:32 AM

Thanks Mike!

FH
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Fred and Jessica H.
Springfield, MA
2014 Nissan Murano
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/15/2020
cliente verificadoCliente Verificado
I take my car nowhere else
I take my car to Mikes because they know what they are doing and don’t try to get you to do things to your car you don’t need. They keep you informed along the way and really friendly.
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 03/26/2020 07:32 AM

Thank You!

CW
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Charlie W.
West Springfield, MA
2017 Jeep Grand Cherokee
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/12/2020
cliente verificadoCliente Verificado
Mike's has never failed to exceed my expectations regarding their service for my cars
My trust in Mike's Auto Service is reassured each time I use their service. Mike's opinion and decisions regarding service for my cars is constantly based on quality professional service long term. There's no price gouging, cheating and no risky shortcuts. He wants to build lasting relationships based on trust. The more I place my trust in him the more he is devoted to maintain that trust. I like working with him.
Recomendado
Mike Z. de Mike's Auto Service And Repair respondió el 02/12/2020 02:37 PM

Thank you Charlie, that means a lot!

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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