The service sales rep could not answer simple questions because the computer was down. You would think they would know the general cost and what brand synthetic oil they use without a computer. At least he could have asked one of the mechanics, but he couldn't be bothered to do that. Most places run your car through the car wash when you have your vehicle seviced, but don't expect that to happen at Mike Miller.

Recomendado

Curtis J B., Service Manager de Mike Miller Hyundai respondió el 03/18/2014 08:01 AM

Neill,
Thank you again for taking the time to speeak with me about the service visit. I will definitely use the feedback to make certain these things do not happen. (hopefully we never have a down computer system again)
Count on us to wash you car, even if you want to stop by and have it run thru.
Curt Baumgart
Service Manager

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