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Mike Johnson's Collision Center

Puntuación Promedio
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(43 Reseñas)
77

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
1
Total de ReScores
4.0
Promedio de ReScores
77
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee. Our collision repair team utilizes Factory Trained technicians, superior quality materials, and the most advanced equipment available to deliver the highest quality auto body experience possible. We deliver this for all makes and models. And, everything we do is backed by Mike Johnson’s Certified Collision Center Repair Guarantee.

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(828) 358-4802
Horarios de Negocio No Proveídos

Horario del Negocio

* Eastern Time (Us & Canada)
1115 8th St Ct SE Hickory, NC 28602
Reseñas de Mike Johnson's Collision Center's
Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5Calificación general 4.7/5
4.7
(43 Reseñas)

LL
gravatar
Linda/Paul L.
Toyota Highlander XLE AWD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/27/2025
cliente verificadoCliente Verificado
0
Good repair work. Overall bad experience.
Very dissatisfied. Had my vehicle 6 days before they even looked at it. Kept changing completion date. Poor communication between departments as well as with me. I feel like they abused my repair as I was from out of state and they kept finding more things to charge to my insurance. Last completion date was a week over the 30 day insurance coverage. After speaking with general manager collision dept was going to provide rental service through completion of job. Miraculously, my car was completed the next day. I will definately not be looking to this Toyota dealership for my next vehicle nor will I be recommending it too family or friends.
Team M. de Mike Johnson's Collision Center respondió el 05/27/2025 12:31 PM

We're sorry to hear about your experience.  We take feedback like yours seriously, as it helps us improve our processes and communication.  Your feedback is crucial for us to address these issues and ensure that our future customers have a much smoother experience. While we can't change the past, we appreciate you taking the time to share your thoughts and would like to discuss more about your specific situation. Thank you again for your time.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.