I was extremely encouraged by a friend’s recent experience with Mike & Mike’s. She had visited the shop in order to get a second opinion on a diagnosis from a large, chain auto shop. Though the diagnosis was consistent, the estimate from Mike & Mike’s was significantly lower than the first one she’d received. That was all the prompting I needed once my check engine light pinged on. Service was prompt, friendly and reasonably priced. This shop is a bit out of the way for me but well worth the drive. I couldn’t personally recommend Mike & Mike’s more highly.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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