Routinely attempt to upsell for services not required, second opinion recommended
On multiple occasions have been notified of repairs or services needed at substantial cost. Spot checked with other locations/service providers and on each occasion inaccurate assessments/recommendations were made by Midas team.
Midas at Harding in Roseville. Professional, knowledgeable and personable. Went above and beyond in servicing my car. Inspection and All wheel brake replacement in less than 3 hours. Staff were friendly with positive working ethics. 5 star performance!
Waited for 4 hours for service done under 30 minutes. Didn't even give ETA, had to follow up twice.
No Recomendado
JN
Jeffery N.
Roseville, CA
Chevrolet Pickup
10/15/2020
Cliente Verificado
Categoría: Service
Jeffery said he brought his vehicle in and told him what was needed before heading out to the California fires. When Jeffery told the business he was an emergency responder, the business told him they would have it ready in an hour. He was really impressed with the business.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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