Just came in for a simple oil change and service. Tired of nonsense at the dealership. They found a problem caused by previous service (dealership) and showed me immediately. Then immediately began searching for replacement parts and didn’t hesitate when I asked for upgraded parts. They were able to get me moving temporarily until the new parts arrive. These are car guys! Not computer techs and parts replacers.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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