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Michigan Auto Care Center

Puntuación Promedio
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(116 Reseñas)
92
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
92
Puntuación Neta de Promotores ®

Detalles del Negocio

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Michigan Auto Care Center’s mission is to make sure all vehicle owners know the importance of automotive maintenance. The reliability of your vehicle is important. To us, preventative maintenance ensures reliability, and that’s why we offer the best preventative maintenance services using only BG Products. You can trust that when you buy Michigan Auto Care Center’s mission is to make sure all vehicle owners know the importance of automotive maintenance. The reliability of your vehicle is important. To us, preventative maintenance ensures reliability, and that’s why we offer the best preventative maintenance services using only BG Products. You can trust that when you buy BG Products for your automobile, you’re purchasing more than routine maintenance. You’re investing in peace of mind for long-term performance and reliability. ...more

Categorías
Mantenimiento de automóviles, Reparación de automóviles, Reparación de neumáticos
Contacto
(586) 777-4190

Horario del Negocio

Mon
9:00 AM - 5:00 PM
Tue
9:00 AM - 5:00 PM
Wed
9:00 AM - 5:00 PM
Thu
9:00 AM - 5:00 PM
Fri
9:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
27371 Gratiot Ave. Roseville, MI 48066
Reseñas de Michigan Auto Care Center 's
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(116 Reseñas)

DC
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Dave C.
Fraser, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2025
cliente verificadoCliente Verificado
10
Great Service
Service was fast and courteous.
The Team de Michigan Auto Care Center respondió el 04/25/2025 10:38 AM

Thanks, Dave.  It’s always reassuring to know that we are still hitting the mark with one of our most loyal customers and biggest supporters.  We will never take you or any of our customers for granted.  We really appreciate all your business through the years and value the deep friendship that has developed along the way.  It’s been a real pleasure!


MM
Marian M.
Harrison Township, MI
Mercedes-Benz ML350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/24/2025
cliente verificadoCliente Verificado
10
Repair w a smile
They have the Mercedes dealership beat a thousand times in quality, staff, and pricing!
The Team de Michigan Auto Care Center respondió el 04/24/2025 01:16 PM

Yes, you nailed it, Marian!   Michigan Auto Care Center is your dealer alternative in all the best ways and more.  We are so happy to have been given the opportunity to finally show you all you've been missing in the past. Thank you for your positive feedback and support.  We really appreciate it.  Oh, and welcome to the MACC Family!  


ZF
Zena F.
Clinton Township, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/14/2025
cliente verificadoCliente Verificado
10
Trustworthy and Friendly
I have been taking my car here for a few years and they are trustworthy. Other mechanics always have “extra repairs” that need to be done. Not Michigan Auto Care center- they fix what needs to be done and nothing more. Service is friendly and they stay on schedule !
The Team de Michigan Auto Care Center respondió el 04/14/2025 02:20 PM

You are correct!  You can always trust us to be honest with you about your car repairs.  No hard sells here; we are very respectful of every one of our customer’s budgets.  For your safety, however, we will always inform you of any “extra repairs” or concerns we may see brewing, by giving you our professional advice and recommendations for any issues that may pop up in the future.  And, rest assured, when you are ready, we will be here to help with the same friendly and prompt service!  Thank you for your support :) 


FW
Frank W.
Warren, MI
Mercedes-Benz E350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/12/2025
cliente verificadoCliente Verificado
10
Exuberating
The work was done quickly and in a very timely fashion.
Very pleased with the results
The Team de Michigan Auto Care Center respondió el 04/12/2025 12:02 PM

Whether it is your first time visiting Michigan Auto Care Center or your 21st time, our final goal is always the same…complete satisfaction.  We are very pleased that you were happy with your latest experience at MACC. We will continue to strive for only the best outcome with every future visit.  Thank you for your support and positive feedback; we really appreciate your business and loyalty.


BG
Brad G.
Utica, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/01/2025
cliente verificadoCliente Verificado
10
Did a terrific job repairing the air suspension on my Porsche Macan
Very honest and knowledgeable staff. You can be confident that you will be treated fairly and your car will be repaired correctly.
The Team de Michigan Auto Care Center respondió el 04/01/2025 03:29 PM

Thank you for your most recent business with Michigan Auto Care Center.  We are honored to have earned your continued trust and loyalty by treating both you and your vehicle with the utmost respect and care every time, while always offering you the best advice, service, and pricing possible. We appreciate you taking the time to share your positive thoughts and high recommendation and hope to only strengthen your confidence in our abilities to meet your mechanical needs with every future visit :)


JM
JOEL M.
Grosse Pointe, MI
Triumph TR6
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/25/2025
cliente verificadoCliente Verificado
10
Happy Customer
Nino and jim offer unparalleled service while communicating everything clearly and effectively. They are definitely the go-to shop on the east side.
The Team de Michigan Auto Care Center respondió el 03/25/2025 03:58 PM

We couldn’t agree more, but it’s always nice to receive that validation! We are so pleased that your visit to MACC resonated with you in such a positive and profound way. We are thrilled to be ranking at the top of your list when it comes to trusting someone with the care of your vehicle, and we appreciate your support and personal endorsement more than you know. Thank you!


JS
Joey S.
Saint Clair Shores, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/24/2025
cliente verificadoCliente Verificado
10
Outstanding service
Jim and the staff are very knowledgeable and customer friendly, best service center in the metro area
The Team de Michigan Auto Care Center respondió el 03/26/2025 11:55 AM

Thank you for such an outstanding review! We are always happy to hear that our customers are confident and satisfied with our abilities and level of personal care. We appreciate you sharing your positive feedback with us and others who are looking for experienced, quality, and individualized car care. Thank you for your support!


RN
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Randy N.
Warren, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/21/2025
cliente verificadoCliente Verificado
10
Super Fast Service
Jim got me in right away! Ordered my alternator in the morning and my van was ready for pick up in the early afternoon. I’ve been coming to these guys for years and am never disappointed! These guys are like family and really care about people. I highly recommend Michigan Auto Care Center to everybody.
The Team de Michigan Auto Care Center respondió el 03/23/2025 12:18 PM

It has been both our pleasure and privilege to have earned your business and more importantly your friendship over the years, Randy. The highest compliment we can receive is a recommendation from a current customer. We are honored to be your “go-to” place for auto care and we look forward to continuing to earn your high praise with every future visit.  You can always count on us to be here for you throughout the many years to come; because after all, isn't that exactly what being family is all about?!  :)


RC
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Robert C.
Grosse Pointe, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/15/2025
cliente verificadoCliente Verificado
10
Great Customer service
Great Customer service
The Team de Michigan Auto Care Center respondió el 03/16/2025 03:44 PM

Great customer service for a great customer!  Thanks for all the years of your support, business, and positive feedback. We are so very appreciative :) 


FW
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Frank W.
Warren, MI
Mercedes-Benz E350
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
03/13/2025
cliente verificadoCliente Verificado
10
Good
Although I felt the mechanic who worked on my vehicle could have done a better job of keeping it clean inside.
The Team de Michigan Auto Care Center respondió el 03/16/2025 03:31 PM

Needless to say we are very sorry to hear that we fell short during your latest experience at MACC.  We value ALL feedback from our customers, both positive and negative, as we are constantly looking for ways to improve and raise our business standards, while also strengthening our relationship with our customers.  We will definitely take a further look into this specific matter to ensure it does not happen again.  Thank you for your honesty, and as always, we appreciate your support and business over the past 2 years. Looking forward to seeing you again!  :)


KJ
kristina J.
Clinton Township, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/13/2025
cliente verificadoCliente Verificado
10
Amazing!
I had the pleasure of working with Jim. He went OVER AND ABOVE for us. We are so very grateful for the amazing customer service and a job well done on our Audi. It’s so nice to know there are still kind trustworthy people out there.
The Team de Michigan Auto Care Center respondió el 02/13/2025 06:39 PM

What a heart-warming review on such a cold and snowy February day; it’s just like chicken soup for the soul!  Thank you for taking the time to share your positive feedback about Jim and Michigan Auto Care Center. We love nothing more than to hear that we are making a difference in the lives of our customers on more than just a “repair your vehicle” level, because for us, it’s so much more than that. Trust, kindness, and personal attention are just as important criteria for a successful MACC experience as is a successfully completed repair.  Thank you for your support!  Stay warm out there :) 


JB
JORDON b.
Detroit, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
02/06/2025
cliente verificadoCliente Verificado
10
Fast, professional, courteous
These folk are the kindest and non-judgmental around! I made a huge mistake and it cost me my engine. They helped me so quickly and efficiently. Incredible pricing. Felt like family.
The Team de Michigan Auto Care Center respondió el 02/06/2025 02:10 PM

Thank you, Jordan, for your very kind feedback.  As a family-owned, small business that spans over two generations, our success has been largely due to our high regard for personal, honest, and fair treatment of our customers.  We consider it a privilege every time someone chooses us for their vehicle repairs.  We enjoy every opportunity we are given to get to know our customers, ensuring they feel comfortable with trusting us with all of their mechanical needs, no matter how big or how small they may be.  We look forward to our next family reunion with you, but until then, safe travels!  :)     


BG
Brad G.
Utica, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/28/2025
cliente verificadoCliente Verificado
10
Transmission Leak
I brought my Porsche in with a transmission leak. It was diagnosed that it was not a leak and it was due to a simple maintenance issue. I appreciate their honesty and expertise. I believe other shops may have performed work that wasn’t necessary.
The Team de Michigan Auto Care Center respondió el 01/28/2025 03:24 PM

We are so pleased you were satisfied with your service at MACC.  We pride ourselves on earning the trust of our customers with honest assessments and advice. Transparency is key when it comes to building a strong relationship with our customers, so we are happy to see that our tried and true philosophy continues to connect with our customers. Remember, we are always here to help by sharing our knowledge and expertise with you anytime.  Thank you for your support and positive feedback :)


Cliente verificado
Grosse Pointe, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/22/2025
cliente verificadoCliente Verificado
10
Awesome
Awesome
The Team de Michigan Auto Care Center respondió el 01/22/2025 07:18 PM

As are you for supporting us with your trust and business!  Thank you for your positive review.  We really appreciate you taking the time to share your feedback :)


DM
DOCTOR M.
Warren, MI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
01/21/2025
cliente verificadoCliente Verificado
10
Company vehicle
The team always ensure our vehicles are safe for our drivers and the community. Their prompt and cost effective manner leave their customers highly satisfied.
Thank you!
The Team de Michigan Auto Care Center respondió el 01/21/2025 05:45 PM

Thank you for your vote of confidence in us to entrust us with the safety of your company’s vehicles and drivers. We are all about safety, of course, but we are also all about supporting local communities in any way we can.  Our auto shop has been a pillar of our community for over 50 years.  We are proud to have served not only the residents and businesses of Roseville, but also the residents and businesses of our neighboring communities located in all of Southeast Michigan, for over 5 decades. We take pride in our work, aiming for 100% customer satisfaction every time, with timely service at a fair price.  We are happy to hear we nailed it once again!

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.