Two times car serviced when price changed from quote. Each time told “didn’t know” correct price - each time told getting discount that made it less but still quite a bit higher than quoted amount. Had a recall notice and made excuse as to why that wasn’t completed. Paid $20 higher for less work. One time mistake - twice bait and switch. If you want a service department that has integrity look further. You won’t find it at metro ford.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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