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SureCritic / Concesionario de coches / Mercedes-Benz Heritage Valley
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Mercedes-Benz Heritage Valley

Puntuación Promedio
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1.0
(3 Reseñas)
-100
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Detalles de la Puntuación

5 stars
<1%
4 stars
<1%
3 stars
<1%
2 stars
<1%
1 star
100%

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Categorías
Concesionario de coches
Contacto
(780) 431-5100
Horarios de Negocio No Proveídos

Horario del Negocio

* America/Edmonton
2120 103A St SW Edmonton, AB T6W 2P6 Canada Canada
Obtener Direcciones
Reseñas de Mercedes-Benz Heritage Valley's
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1.0
(3 Reseñas)
Escribir una Reseña
Reseñas Recientes
NI
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Narmina I.
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/22/2026
0
Misrepresented the demo as “new” in perfect condition and didn’t return deposit when I found chips and issues with it before purchase and refused to proceed
I had a very negative experience at this dealership, drove all the way from Calgary to pick up 2025 CLA that was a demo vehicle - when I was talking on the phone phone with the sales person Ousmann, I specially asked him about cosmetic condition of the car and if it had any chips or imperfections, he said no it’s pretty much like in brand new condition. I drove all the way to purchase and upon visual inspection found multiple chips on hood and around car and chip on the windshield and underskirt was damaged. When I said I’m not comfortable closing the deal because of all these cosmetic issues that were not disclosed the sales manager and GM first tried to gaslight me making it sound like I’m imagining all these problems and then bullying into making a decision to close on the spot, and got very agressive when I expressed hesitation and kept my deposit saying they spend money on the car saying ha th GM is so pissed off with me that he won’t return the deposit (even though during my initial conversation I specifically asked if he deposit will be returned if I am not satisfied with He visual condition of the car and the answer was absolutely yes). They accused me of already finding another car eve though they saw how disappointed I was that he condition wasn’t perfect as they communicated and I showed them the draft from bank pulled half an hour earlier). Very unpleasant encounter and very unprofessional management- if you want to be treated like shit when you came ready to purchase a vehicle and bring up concerns about it that were not disclosed to you, then go there. And the comment was “it’s not like it’s blowing smoke and we didn’t disclose it to you so that’s the reason we are not returning your deposit”.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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