This used to be my go to for great service at a fair price done quickly. Had a horrible experience trying to get tires. they don’t honor appointments if you make one online they say it doesn’t count if you put one in the book they say that one doesn’t count. Had an issue after I purchase the tires came back less than 24 hours later and they said they were too busy to help me. The guy at the desk could not have been more condescending or rude. He gave me attitude when I was there previously for an oil change, which is why I always try and deal with the woman who is there who extremely efficient and knowledgeable. Had to take my car somewhere else to have them take care of something that they should’ve done when they put the tires on.. I’ve recommended this place to several people never again.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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