Was scheduled for my routine oil change. Was surprised to know that the lady was not there anymore. Had an awkward wait without her bubbly personality . Upon checking out, the older guy looked lost and groggy. Hopefully she comes back to turn the place around.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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