Formally Meier’s BP Service, we have been serving motorists of Northwest Indiana and surrounding Illinois suburbs for over 20 years. We provide comprehensive automotive repair services and 24-hour towing with more than 50 years of experience among our technicians. Our mission is to provide you with honest, friendly, and quality service. Formally Meier’s BP Service, we have been serving motorists of Northwest Indiana and surrounding Illinois suburbs for over 20 years. We provide comprehensive automotive repair services and 24-hour towing with more than 50 years of experience among our technicians. Our mission is to provide you with honest, friendly, and quality service.
All of a sudden we begin to get cold air through the heater; Hmmmm??? What could be wrong? Well we pulled over and checked under the hood. What we found was a leaking something or other and steam that smelled like Sweet Glycol from refrigerant.
What we figured out was that we either had a 1. Blown Hose; 2. a Hole in the radiator; or 3. A broken Water pump. Wayne got us in very quickly for a diagnosis and quickly informed us exactly what the problem was (#3) and how much it would cost to fix. I asked him if he could do it right away and he said if we stop talking I can have you our in under three hours. Almost to the minute he called and told us the van was done and that we could pick it up.
We were so grateful to get such great and prompt care that day that it didn't put a drag on our vacation at all and just proceeded on our way to DC. As we returned; and almost heading through Hammond again we received a call from Wayne asking is all was still going well and thanking us for our business. I commented to my wife that I truly respected the level of professionalism and follow-thru delivered by this small shop. That's not just good old Midwest work ethic; that's "pre-meditated deliverance of exceptional service" we all wish to receive when under duress!
Thank you fella's for a terrific job well done and well executed!