“I brought my black Range Rover HSE to Mean Dean’s Automotive in Moyock, NC. They refused to run a diagnostic test and told me I needed a new engine without evidence. When I asked for my key to be returned, I was told it was placed in the vehicle — but it wasn’t — which forced me to pay extra for a tow. I felt I was treated disrespectfully and believe I was discriminated against. I do not recommend this shop based on my experience.”
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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