business image

McKinley Elevator Corporation

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(462 Reseñas)
83

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores™
-
Promedio de ReScores™
83
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We know that prompt and comprehensive repair of elevators and wheelchair lifts is the cornerstone to the longevity of our products. For this reason we have more than 20 factory-trained service and installation technicians and service personnel, digitally dispatched and available throughout California and Nevada. We know that prompt and comprehensive repair of elevators and wheelchair lifts is the cornerstone to the longevity of our products. For this reason we have more than 20 factory-trained service and installation technicians and service personnel, digitally dispatched and available throughout California and Nevada.

Categorías
Ascensor doméstico, Instalación de ascensores, Servicio de ascensor
Contacto
(888) 257-5576

Horario del Negocio

Mon
7:00 AM - 4:30 PM
Tue
7:00 AM - 4:30 PM
Wed
7:00 AM - 4:30 PM
Thu
7:00 AM - 4:30 PM
Fri
7:00 AM - 4:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
17611 Armstrong Ave Irvine, CA 92614

Afiliaciones

CADA
NAEC
AEMA
AIA
BIA
BBB
Reseñas de McKinley Elevator Corporation's
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(462 Reseñas)

SI
gravatar
Shannon I.
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
09/17/2026
cliente verificadoCliente Verificado
7
Please use actual technician's name in all communications.
I wish McKinley would state the name of the ACTUAL technician enroute to my home instead of an email stating a DIFFERENT technician’s name. McKinley's Service Report also states that same wrong name instead of the ACTUAL technician who ACTUALLY did the maintenance. This is for the customer’s safety and documentation of who did the work. This has happened nearly every time over the past 3 1/2 years.

Otherwise, the technicians are always polite and seem to be well-trained.
Dave C. de McKinley Elevator Corporation respondió el 09/21/2026 09:35 AM

We appreciate your feedback regarding the discrepancy in technician names on our communications. Ensuring accurate documentation and customer safety is of utmost importance to us. We regret any confusion caused by this issue and understand your concerns. Your observations will be taken seriously as we strive for continuous improvement in our service delivery. It is also encouraging to hear that you find our technicians to be polite and well-trained. Your support and insights are invaluable to us as we work to enhance our services.

Oferta y Publicaciones
🏆 We’re glad to hear you think we did a great job! Just doing our part to keep you on the up and up! 😉 Thanks for the awesome feedback! #AlwaysElevating #CustomerSatisfaction
Más información
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.