We know that prompt and comprehensive repair of elevators and wheelchair lifts is the cornerstone to the longevity of our products. For this reason we have more than 20 factory-trained service and installation technicians and service personnel, digitally dispatched and available throughout California and Nevada. We know that prompt and comprehensive repair of elevators and wheelchair lifts is the cornerstone to the longevity of our products. For this reason we have more than 20 factory-trained service and installation technicians and service personnel, digitally dispatched and available throughout California and Nevada.
We appreciate your feedback regarding your recent experience with our technician. It is encouraging to hear that he was able to identify the issue promptly and provide a comprehensive service for your machine. Your suggestion regarding improved troubleshooting from the office is noted, and we understand the potential benefits of this approach in streamlining our service process. We continuously strive for efficiency and your input is valuable in our efforts to enhance our services. Thank you for taking the time to share your thoughts.
The one comment I would have - if someone had troubleshooted the issue from the office - asked just a couple of questions, we could have saved the technician from coming out. However, everything went very smoothly.