Terrible experience. I purchased a 2021 Hyundai Sante Fe. When I was almost home from the dealership someone almost hit me. Went to blow the horn & got no sound. I live in Georgia my mom lives here. After a couple of days the dealership contacted me & needed me to go to Georgia to get the emissions test for my plates. I did what was asked. I bring my daughters back only to find out the seat belt fastener in the backseat doesn’t work which is a safety hazard. They tell me to bring the vehicle in to take a look at it. Within 5 minutes they need to keep it to order parts for the repairs. But they need to see my insurance contract. As if any of this is my fault. It hasn’t been 30 days & I regret dealing with this dealership. If it was possible to give zero stars I would. Check everything because they’ll sale you a vehicle knowing there’s problems or parts that need to be ordered.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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