This is the most unprofessional company I have ever delt with. I had a appointment scheduled for 9am Saturday morning. I confirmed the appointment Thursday morning and received a text that said "thank you, see you Saturday
I dragg the family out in the rain to make the 2 hour drive to look at the camping they said they would have set up for us to look at it. I arrived at 9am on the dot just to hear " sorry but we sold that camper 2 days ago. That would have been the Thursday that my appointment was confirmed. I'm not angry that they sold the camper, I'm furious that I was not giving the courtesy of a phone call that would have prevented me from wasting 4 hours and 200 miles of my time. To be fair the sales person said that he would work on finding another trailer and promised that we would get a good discount. If they keep their word ill be happy and will also follow up with a positive review letting everyone know that they made it right. Untill then.... Consider this as a warning!!! Don't buy shit from this company
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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I dragg the family out in the rain to make the 2 hour drive to look at the camping they said they would have set up for us to look at it. I arrived at 9am on the dot just to hear " sorry but we sold that camper 2 days ago. That would have been the Thursday that my appointment was confirmed. I'm not angry that they sold the camper, I'm furious that I was not giving the courtesy of a phone call that would have prevented me from wasting 4 hours and 200 miles of my time. To be fair the sales person said that he would work on finding another trailer and promised that we would get a good discount. If they keep their word ill be happy and will also follow up with a positive review letting everyone know that they made it right. Untill then.... Consider this as a warning!!! Don't buy shit from this company