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McCullough Auto Care & Towing

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,261 Reseñas)
93

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
4
Total de ReScores
2.8
Promedio de ReScores
93
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Excellence)-certified technicians at McCullough Auto Care utilize today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. ...more

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Mantenimiento del coche
Contacto
(404) 252-3014
Closing in 52 minutes
Horario del Negocio

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8155 Roswell Rd Sandy Springs, GA 30350

Afiliaciones

AAA - Approved Auto Repair
ASE
ASE - Master Certification
Smog Service
NAPA
Reseñas de McCullough Auto Care & Towing's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,261 Reseñas)

JH
gravatar
Jerry H.
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/19/2014
cliente verificadoCliente Verificado
Bad Experience
I was the first one of at least 7 people that brought their vehicle in for service. They were serviced and moved on, I was last after 3 and a half hours to simply look under my car for a leaking gasket. I checked my odermeter upon arriving after getting my car back it had been driven 14 miles, why? I was charged 5.00 more than I was told earlier and 2 plus dollars for parts(there were no parts involved). There was no plastic seat cover so I smell the sweaty mechanics body oder in my cloth interior every time I get in my car. I did not like my experience, I don't feel they did what I asked and it was a big waste of my time. I really like a refund.
No Recomendado
Eric M. de McCullough Auto Care & Towing respondió el 10/02/2014 12:05 PM

Mr. Haywood, I apologize for your disatisfaction with your visit.  We perform many different types of services, some of which require only a basic level technician and completed quickly.  Your situation, however, required a more experienced technician.  At the time of your arrival, they were all performing scheduled visit repairs.  Although you were next in line, it still required waiting for a more experienced technician to become available.  You were charged a half hour of labor time to inspect and operate your vehicle for the exhaust smell that you were experiencing.  Testing your vehicle required mileage to be put on your vehicle.  Normal shop supply charges and sales tax resulted in the difference in what you expected would be your final bill.  If there are odor concerns, please schedule a return visit so it can be addressed.  Again, if I can be of any assistance please contact me by phone at 404-252-3014.
Sincerely,
Eric McCullough

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.