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McCullough Auto Care & Towing

Puntuación Promedio
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,261 Reseñas)
93

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5Calificación general 2.8/5
Reseña Original
Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5Calificación general 2.3/5
4
Total de ReScores
2.8
Promedio de ReScores
93
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Our shop has been providing quality car care in Sandy Springs, GA since 1969. McCullough Auto Care & Towing is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Sandy Springs, Dunwoody, Buckhead, Atlanta and surrounding areas. Our quality ASE (Automotive Service Excellence)-certified technicians at McCullough Auto Care utilize today's latest automotive technology and are equipped to handle all major and minor repairs on foreign and domestic vehicles. ...more

Categorías
Reparación de automóviles, Mantenimiento de automóviles, Mantenimiento del coche
Contacto
(404) 252-3014

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
8155 Roswell Rd Sandy Springs, GA 30350

Afiliaciones

AAA - Approved Auto Repair
ASE
ASE - Master Certification
Smog Service
NAPA
Reseñas de McCullough Auto Care & Towing's
Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5Calificación general 4.8/5
4.8
(3,261 Reseñas)

ET
gravatar
EILEEN T.
Atlanta, GA
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
10/16/2015
cliente verificadoCliente Verificado
People were very friendly and helpful. Prices are too high for work done.
I can understand the towing charge, the parts charge and the labor charge. What I cannot understand is a "diagnostic charge" of over $100 when I am having the work done there. I think that is excessive, and as a result not only would I not recommend the place to friends, I would recommend people NOT using it. I am sorry Maurine Eustis recommended this place to me, and so is she.
No Recomendado
Eric M. de McCullough Auto Care & Towing respondió el 10/29/2015 12:42 PM

Eileen, sorry for the error that resulted in the amount you were charged.  I have tried to reach you by phone and email.  When opening a ticket for a customer requesting diagnostic work to determine a problem, an entry is made in our computer's database that reflects there will be a diagnostic charge.  When finalizing the ticket's charges, this diagnostic charge is usually removed and the final charge incorporates the diagnostic and labor time actually expended to perform the work to diagnose and fix what the determined problem is.  Accidentally, our service writer did not remove the initial entry (as is usually done), and the diagnostic fee was charged in error.  Please contact me so we can issue the necessary credit to you.  Thanks, Eric

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.