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McCarley Transmission Service Inc.

Puntuación Promedio
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,091 Reseñas)
95

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Activo

ReScore Reseñas™

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5Calificación general 3.0/5
1
Total de ReScores™
4.0
Promedio de ReScores™
95
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

McCarley Transmission Service Inc. is a full-service preventive maintenance and auto repairs center in the Phenix City, AL 36867 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, McCarley Transmission Service Inc. is a full-service preventive maintenance and auto repairs center in the Phenix City, AL 36867 area, specializing in General Services, Car & Truck Care, Inspections and Emissions, Undercar Services, Alignment, Brakes, Tires, Engine & Transmission, Engine Maintenance, Transmission Services, 4x4 Services, Heating and Cooling Services, Electrical Services, Electronic Services, Miscellaneous Services, Domestic Cars & Trucks, Import Cars & Trucks, Towing, Batteries and Fleet Engine Work since 1960.

Our experts have the knowledge to service and repair even the most challenging auto problems on all makes and models of domestic and import vehicles. We use the latest technology to assess the situation and offer you alternatives. We guarantee all of our work and know you'll be happy with the outcome. Stop in or give us a call at 334-297-1038 to let us know how we can help you!
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Categorías
Mantenimiento de automóviles, Reparación de automóviles, Mantenimiento del coche
Contacto
(334) 297-1038

Horario del Negocio

Mon
7:00 AM - 5:00 PM
Tue
7:00 AM - 5:00 PM
Wed
7:00 AM - 5:00 PM
Thu
7:00 AM - 5:00 PM
Fri
7:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Central Time (Us & Canada)
908 5th Ave Phenix City, AL 36867-6708
Reseñas de McCarley Transmission Service Inc.'s
Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5Calificación general 4.9/5
4.9
(1,091 Reseñas)

DL
Donald L.
Ford Pickup
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
09/18/2026
cliente verificadoCliente Verificado
0
Baot and switch establishment.
Waited 2 weeks for an appointment , arrived on scheduled apt day and time. Waited an additional 2 weeks before they even took into shop to look at transmission. Work to be performed: rebuild trans and replace seals. Estimate $1700.00. They finally called me back and tried to upcharge me to $5000.
Communication was very poor, never return phone calls
Customer service sucks. They charged me $170.00 and never fixed a single thing.
Gerente de McCarley Transmission Service Inc. respondió el 09/18/2026 10:55 AM

I'm sorry for the confusion on pricing, and we do understand how frustrating it is to wait such a long time for an appointment to begin with.  To my understanding, our initial telephone estimate was based off replacing one seal, but when you brought the vehicle in for repair, the issue was worse than you'd described. I'm sorry for the poor communication; that's not how we normally handle things so I understand that it added to the frustration overall.  We do charge for checking out/diagnosing concerns -- I'm sorry if you weren't made aware of that before we brought you in for an appointment.  If you'd like to reach out to the owner, please feel free.  We do strive to give everyone excellent service and would welcome the oportunity to try to make things right.

Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.