Thank you for visiting the SureCritic Review page for Mathews Hyundai. We are proud to offer the best in Hyundai service.Thank you for visiting the SureCritic Review page for Mathews Hyundai. We are proud to offer the best in Hyundai service.
I just had my car in for service because the EPS light was on. Got some 90,000 mile work done. A timing belt, drive belts, oil and transmission pan plates. They said I needed and alternator because mine sometimes put out a low voltage. I had checked the computer codes before going and there were no faults. They charged me more than a thousand dollars in labor. My bill reads like its from a hospital. They charged $250.00 labor for the alternator even though they already would have had it apart to replace the belts. They charged me ten dollars LABOR for each quart of transmission fluid they put in on top of the labor for replacing the transmission plate. That's besides charging ten dollars a quart for ATF. I paid less than five hundred dollars for parts and over a thousand dollars for labor. That has to be more than a hundred dollars an hour. Guess what? Nothing wrong with the EPS. Maybe, it was all that snow that got in the engine compartment during the blizzard. Who knows? They saw me coming I guess. Is this how they're paying for that show room remodeling?
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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