We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.
Please schedule an appointment with our friendly staff by clicking the Appointment tab, above or by calling (505) 883-9141.
We are working hard to be your number one choice in automotive repair and maintenance. Our team is dedicated to providing you and your vehicle with professional service and exceptional customer care.
Please schedule an appointment with our friendly staff by clicking the Appointment tab, above or by calling (505) 883-9141.
After talking to her on the phone about this extra charge, she said that she would not mind the public to know that this particular shop/she charges for the diagnostic even when the repair get done right there and then. Grant that some auto shops do and some don't and there are many that do not out there (or ask first before doing anything). At least she Clearly stated that she want the Public know that she charges for the diagnostic no matter what...here it is so that the next customer is not caught off guard.
Since spending time to write the review of this shop here...another thing in retrospect coming across as not too professorial behavior is...initially she told me she was going to replace the whole wheel HUB/Bearing assembly together to eliminate any possible worn out hub issue. However, found out after the work was done that only the wheel bearing got replaced. Even thought I was not charged for the whole HUB/Bearing assembly, just bearing/job...
It would have been a very professional thing to notify customer (who was physically there waiting nearby!) of any changing fact as a common courtesy then just go and do whatever convenient was for her.
And lastly as other reviewers already mentioned somewhere on other web sites too...you go into the shop (first expect rather uncommon office setup/environment), they just look at you.. there is no welcoming hi or hello...you the customer has to initiated the conversation or wait awkwardly until they do. Just let you in case you want to use this Master's touch shop.