This is my third visit to Master Tech Automotive. They are quick to respond, take time to listen and work directly with customers to diagnose problems. If they don't have a quick answer, they'll research it online or with contacts at other shops. They also take time to follow up and see how people are doing a few days after work is completed. Nice touch, and good way to earn repeat business.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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