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Master Tech Auto Mechanics LLC

Puntuación Promedio
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(366 Reseñas)
100
Escribir una Reseña

Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
Reseña Original
Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5Calificación general 0.0/5
0
Total de ReScores
-
Promedio de ReScores
100
Puntuación Neta de Promotores ®

Detalles del Negocio

Contacto
(828) 322-2241

Horario del Negocio

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Eastern Time (Us & Canada)
921 18TH ST Place NW Hickory, NC 28602
Reseñas de Master Tech Auto Mechanics LLC's
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
5.0
(366 Reseñas)

AC
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Allen C.
Taylorsville, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
10/14/2021
10
Needed urgent repairs on BMW X5
This is as professional as high end car maintenance can be found in Western NC. Its a large family ran business with highly trained professionals, Mercedes and BMW technicians who take the guess work out of car repairs. Because they know what their doing and have the best equipment available you save on all your repair needs! I am highly satisfied with their services and will be using Master Tech Auto for all our BMW maintenance.

JP
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JUDY P.
Hickory, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/29/2021
cliente verificadoCliente Verificado
Recent Visit
Excellent service, friendly, knowledgeable staff, reasonable prices.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 07/06/2021 10:25 AM

Thank you Judy for the wonderful review. As always we look forward to working with you again in the future!


GS
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GARY S.
Mercedes-Benz C300
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/26/2021
cliente verificadoCliente Verificado
Best anywhere !
I always get excellent service and I would not even consider going anywhere else. Everyone at Master Tech seems just like family to me . Try them once and you'll be a customer for life !
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/27/2021 01:20 PM

We appreciate you very much Gary and are so glad to have you as part of the Master Tech family! As always we look foward to working with you again in the future. 


GM
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GORDON M.
Hickory, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2021
cliente verificadoCliente Verificado
New Battery
Excellent job checking my battery life.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/21/2021 11:10 AM

Thank you for the five star review and the opportunity to service your beautiful z series!


WG
William G.
Harmony, NC
Mercedes-Benz S550
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/21/2021
cliente verificadoCliente Verificado
Quality & Friendly Service
This is not your everyday run of the mill shop. Their upfront and honest in every aspect when it comes to your car repairs. They get you in and they get you out.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/21/2021 12:56 PM

Thank you so much William for your five star review! We appreciate the opporunity to work on your 2013 Mercedes S550 and look forward to work with you again in the future!


JR
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JIM R.
Morganton, NC
BMW 135i
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/19/2021
cliente verificadoCliente Verificado
Professional
Professional and courteous service.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/21/2021 12:57 PM

Thank yu Jim for the 5 star review! It is always a pleasure working with you!


JS
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JIMMY S.
Conover, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/14/2021
cliente verificadoCliente Verificado
Mercedes service that beats a dealership!
Family owned and operated. You're never just a number here.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/19/2021 06:32 AM

We appreciate you Jimmy! Thank you for the review and it is always a pleasure doing business with you!


BC
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BOB C.
Iron Station, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/07/2021
cliente verificadoCliente Verificado
Wouldn't take our BMW's anywhere else!
This is a first class service center - they are friendly, highly informative professional people. We wouldn't take our BMW's anywhere else for service. Great people- top notch service.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/07/2021 11:58 AM

Bob, we appreciate you very much! We love working with you and getting you back on the road safe and sound! As always we look forward to working you again on the next go round!


RW
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REGGIE W.
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
05/04/2021
cliente verificadoCliente Verificado
Good honest people.
They are good honest people. Everyone was so nice and friendly. They explained every detail and went over things throughly.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/06/2021 12:07 PM

Reggie, thank you for the five star review! We strive to practice our motto of excellence, experience and integrity and we are so glad that you experienced that here!


KF
KELLY F.
Granite Falls, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/30/2021
cliente verificadoCliente Verificado
First Time Experience
This was first time taking my BMW to Master Tech. It was a great experience. The staff was so knowledgeable and courteous. They provided me with an online diagnostic of my vehicle and gave their recommendations. I will continue to do business with Master Tech.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/06/2021 12:06 PM

Kelly, we are so glad that you had a great experience at Master Tech! We look forward to working with you again in the future!


PF
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PAUL F.
Hickory, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/25/2021
cliente verificadoCliente Verificado
The best
Lil hard to contact but worrh it top quality work
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 05/06/2021 12:08 PM

Paul, I sincerly apologize that we were difficult to get in contact with and would love the opporunity to make that up to you in the future as you do business with us again! We strive to do our best and would like to offer a discount on your next service to make it up to you! Thank you and have a blessed day!


Cliente verificado
Conover, NC
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
04/24/2021
cliente verificadoCliente Verificado
Poor acceptance by April
April’s acceptance of our problem was not typical. Christy has always been very forward with our problems. April’s handling of our issue was domineering with no seeming understanding. She was rude, and expected me to make a decision. I told her to fix the problem and hung up. When I picked up the car (2007 BMW 335I), Chirsty was her usual self. I WILL NOT talk to April again.
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 04/26/2021 10:00 AM

Andy,
I am very sorry to hear that you felt April was "domineering" in her approach. We did go back to listen to the recording of her conversation with you and felt she was professional and tried to thoroughly explain the issue we were trying to address. We never pressure our customers into repairs. As a shop that takes pride in ensuring our customers safety we will make our customers aware of needed repairs, however, it is ultimately the customer's responsibility to make those decisions.  Again, I apologize you felt that your recent experience with Master Tech was less than 5 stars. We are more than happy to continue servicing your Ultimate Driving Machine and look forward to the opportunity to give you that 5 star experience. 


NW
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Nathan W.
Mercedes-Benz S550
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2021
cliente verificadoCliente Verificado
Great experience
I have been taking my Mercedes S550 to them since I purchased this year for all service needs. They always exceed expectations! Thank you
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 04/21/2021 12:34 PM

Thank you Mr. Watson! We appreciate the opportunity to service all your Mercedes needs! 


MK
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MELINDA K.
Hickory, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2021
cliente verificadoCliente Verificado
Best place for service
I have been so happy to find someone locally to service my BMW x5. They do a great job getting me in for service or repairs.. Always tell me when something (like break pads, etc) is coming up and to not be expecting it. I would highly recommend Master Tech!
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 04/21/2021 12:25 PM

Thank you Ms. Kerr for the five star review! We appreciate the recommendation and look forward to working with you in the future and taking care of all your service needs!


ST
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SUE T.
Lincolnton, NC
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
04/21/2021
cliente verificadoCliente Verificado
BMW service
Master tech has been servicing my BMW for the last several years. I am completely satisfied!
Recomendado
April C. de Master Tech Auto Mechanics LLC respondió el 04/21/2021 12:26 PM

Thank you Ms. Tallent for the five star review! It has been a pleasure working with you over the last couple years and meeting all your BMW needs!

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Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.