Friendly service. Shocked that no one seemed to know about the email coupon blast that you sent out for the Spring Special?
I appreciate the shuttle as I live in town. Very disappointed that I was not informed or called to be informed that it would take 8-hours and loss of a whole day for simple oil change, tire rotation, alignment and enable of DRL for my Challenger. This makes me think I may need to choose another dealer or other business for my next maintenance service.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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Cliente Verificado
I appreciate the shuttle as I live in town. Very disappointed that I was not informed or called to be informed that it would take 8-hours and loss of a whole day for simple oil change, tire rotation, alignment and enable of DRL for my Challenger. This makes me think I may need to choose another dealer or other business for my next maintenance service.