I purchased 4 new tires fro Martin Tire and service. Orders the tires on Friday and made an appointment to install for today. Price was fair and service was great. The young lady that did the install did a great job. However, while setting in the waiting room I noticed that a man came in and stood at the desk for 15 minutes. No one ever came in and ask if he could be helped. He left mad. The only time that I saw someone at the desk was to take in my car and again when I paid. Would be an even better place if that counter was covered or more attention was paid to it.
Net Promoter® NPS®, NPS Prism®, y los emoticonos relacionados con NPS son marcas registradas de Bain & Company, Inc., Satmetrix Systems, Inc., y Fred Reichheld. Net Promoter Score™ y Net Promoter System™ son marcas de servicio de Bain & Company, Inc., y Fred Reichheld.
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