We appreciate you taking the time to share your experience with us. It’s great to hear that you were satisfied with the work done on your Lexus – it’s always nice when our vehicles come out looking and feeling as good as new. However, we totally understand your concern regarding the extra miles. The reason for this is because your car needed an alignment and we needed to drive to our other location where they have the proper equipment to get it done. We hope that we did not inconvenience you too much, as we want to ensure that every customer feels confident their vehicle is in good hands. Your feedback is invaluable, and we hope to earn that extra star next time around!