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Manley Tire And Oil Service, Inc

Puntuación Promedio
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
4.3
(114 Reseñas)
-100
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Detalles de la Puntuación

Tendencia de los Últimos 30 Días

Negocio Inactivo

ReScore Reseñas

ReScore
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
1
Total de ReScores
4.0
Promedio de ReScores
-100
Puntuación Neta de Promotores ®

Detalles del Negocio

Acerca de

We are a gas station and tire shop. We repair tires and sell many brands of new tires. We do light and medium mechanical work. We also have an agricultural service department for new, used, and repair work on tractor tires. We are a gas station and tire shop. We repair tires and sell many brands of new tires. We do light and medium mechanical work. We also have an agricultural service department for new, used, and repair work on tractor tires.

Categorías
Taller de reparación de Firestone, Venta y reparación de neumáticos, Reparación de neumáticos
Contacto
(507) 755-6615

Horario del Negocio

Mon
7:00 AM - 6:00 PM
Tue
7:00 AM - 6:00 PM
Wed
7:00 AM - 6:00 PM
Thu
7:00 AM - 6:00 PM
Fri
7:00 AM - 6:00 PM
Sat
7:00 AM - 5:00 PM
Sun
closed
* Central Time (Us & Canada)
746 20th Ave Valley Springs, SD 57068
Reseñas de Manley Tire And Oil Service, Inc's
Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5Calificación general 4.3/5
4.3
(114 Reseñas)

SS
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Steven S.
Sioux Falls, SD
Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5Calificación general 2.0/5
01/24/2025
4
oil plug not tightened.
I noticed oil on my garage floor. I had my oil changed at manleys about 3 weeks ago. I took it back to manleys and they said the oil plug wasn't tight. they tightened it and I was on my way. they said the oil level was still good. I'm now hesitant to trust my new car with them.

CM
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Cliff M.
Sioux Falls, SD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/18/2023
0
Gas lighting is their way of business!
If it costs them money for warranty work they will deny your problem exists. The Religious aspect of this company is a scam, they only worship the all mighty dollar. Plus they have an employee who screws with your car when he parks it.
No respect for your property and dishonest.

CM
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Cliff M.
Sioux Falls, SD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
06/18/2023
0
Gas lighting is their way of business!
If it costs them money for warranty work they will deny your problem exists. The Religious aspect of this company is a scam, they only worship the all mighty dollar. Plus they have an employee who screws with your car when he parks it.
No respect for your property and dishonest.

CL
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Cory L.
Brandon, SD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
11/12/2019
Disappointed
I walked in and stood at the counter and was completely ignored for a solid 5-10 min by four employees who refused to even acknowledge I was standing 2 feet away. No eye contact, no telling me it would be a couple mins, nothing. This is after I scheduled work (way more than was originally requested) 3 weeks in advance. Also after our vehicle was at the shop the from 8pm the day before to 6pm the next day. Someone admitted on the phone they put other vehicles in front of ours which is why it wasn't completed that day. Offered an unsafe loaner vehicle that sounded like it was on it's last leg and had a seat that wouldn't lock in place, which is a huge safety hazard. Also required we pay for the gas to come pick the loaner vehicle up when we never should have had to. The work on our vehicle definitely should have been done in less than 10 hours after being scheduled 3 weeks in advance. No apologies at all for the inconvenience... Definitely the last time we will use them.
No Recomendado

BG
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Brandy G.
Sioux Falls, SD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/22/2019
Not worth the trip
I brought my van in for the replacement of a timing belt. ($620 quote) A bolt broke as they were taking the water pump out. It sounds like they just kept having issues after issue while trying to get the bolt out, after they broke it. They broke their extractor and then had to drill it out. This was suppose to be a 4 hour job. This turned into a day and half job. Then they charged me $190 in labor for the labor of the broken bolt.

Feeling very disappointed after my visit. I usually go to Graham tire - Downtown and I know they would NOT have charged me for the removal of the bolt they broke. I feel ripped off.

Edit: They called to try to resolve the issue. Or get an idea why we felt ripped off. They told us they were going to stick by their mechanics and they thought it was fair to be charge nearly a 1/3 over the quoted price. Not so Christian - like they advertise.
No Recomendado

BG
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Brandy G.
Sioux Falls, SD
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
05/16/2019
If they can charge you they will
I brought my van in for a timing belt to be replaced. A bolt broke as they were taking the water pump out. It sounds like they just kept having issues after issue trying to get the bolt out, after they broke it. They charged me $190 in labor just for the broken bolt. Feeling very disappointed after my visit. I usually go to Graham tire - Downtown and I know they would NOT have charged me for the removal of the bolt they broke. I feel ripped off.
No Recomendado

ML
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Merle L.
Janesville, WI
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
08/14/2018
Honest to goodness tire company
The folks at Manley tire are just super people and they actually care about you and want what is best for you. We were out of state traveling, needed tire work and Manley went to work for us like we lived next door. Everyone teamed together to get us going again at unbelievable low cost, all this on a late Saturday afternoon ! . They were actually concerned for us. Highly recommend Manley tire service.
Oh and Trudy makes some of the best chocolate chip dream bars I have ever eaten...really. Worth stopping in just for a kind hello, coffee and a treat !!!
Thank you Manley Tire for being there for us.
Recomendado

JB
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JOHN B.
Brandon, SD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/29/2014
cliente verificadoCliente Verificado
Good job
Prompt, courteous service
Recomendado

TS
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TODD S.
Garretson, SD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/25/2014
cliente verificadoCliente Verificado
People are kind and upfront
Great place to take your vehicle
Recomendado

JV
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JOEL AND MAGGIE V.
Beaver Creek, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/23/2014
cliente verificadoCliente Verificado
oil change
Did a good job
Recomendado

EB
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Eric B.
Sioux Falls, SD
ReScore Reseña™
Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5Calificación general 4.0/5
01/09/2015
Made Things Right
While I'm still upset I was sent away with an severely bent tie rod which, according to the other shop that inspected it could have broken and caused an accident, I am satisfied that Manley reimbursed me for the cost of the labor and parts to fix Manley's mistake.
Recomendado

Reseña Original
Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5Calificación general 1.0/5
12/22/2014
Prayed Front End Would Not Cause an Accident Driving Home
My wife and I have been Manley customers for several years. That relationship likely has ended today.

Facts:

- Went in for a simple tire swap on my existing 4 wheels (to put my snow tires on)
- Got in very quickly
- Tech discovered a wheel stud had become unpressed/loose from the hub causing lug nut to spin and not come off the stud
- Was told about the only option to get it off would be to apply counter force on one side of the wheel while another tech tried to loosen the nut with an impact gun
- Was warned this may cause some scuffing around the one hole where the stuck lug nut was
- I agreed to the potential scuffing this might cause (keep this in mind this was the only thing I was told for potential damage)
- New lug nut was ordered to replace the one taken off the bad stud
- I left the shop within a quarter of a mile driving straight down the highway noticed my steering wheel was pointed at about 45 degrees to the right (I have a picture of it while driving straight down the interstate to show how far off center it is... yes it really is about 45 degrees)
- Came back to address this (already late to work at this point)
- Was told they could only diagnose this on the alignment rack which was booked until January 8th
- I said what options do I have since Manley messed this up - essentially told no other options
- I had to leave as I was already very late for work

Now Thoughts:

What should have been a simple 4 tire swap turned into a nightmare. Now I have to figure out how to get things fixed on my time with my money.

I came in driving a car with 4 wheels and tires, aligned and driving correctly, and all studs and lug nuts in tact. I left driving a car with the snow tires installed, 1 replaced stud, 1 missing lug nut, and a messed up alignment and/or front end parts damaged, all undiagnosed. What's wrong with this picture?

I ended up being over 2 hours late to work because of this ordeal. I planned to take my car out of state for Christmas wearing the snow tires. Now that plan has been forcibly changed. These snow tires are now going to wear incredibly fast until the alignment is corrected (which of course Manley cannot do for two and a half weeks).

I am a little doubtful the stud that caused all the problems was already broken when I brought the car in. I recently rotated the tires myself and use a torque gauge to torque my lug nuts. There were no problems when I did this. Manley claimed it was probably a faulty stud from the factory (car has over 50,000 miles on it). I reluctantly agreed it could have been loose before they started to take the wheels off.

My wife did call later in the day while I was at work to ask about this as she bought the snow tires for me as a gift. Someone told my wife that I said I was ok with ANYTHING that happened and to do whatever it took to get it off. That is 100% not true. I was told what they were going to do to attempt to get the lug nut off and was warned it may cause some scratches scuffs around the affected hole where the lug nut/broken stud was. That is what I agreed to. Nothing more. I was not told there could potentially be damage done to the suspension components or alignment could be taken out.

Once I was told they could not even look at the problems until January 8th, I could see this was going nowhere and I had to leave for work as I was already over 2 hours late. So I drove home nervous that something was going to completely break or come loose causing me to have a serious accident at 75 mph. My ESP (Electronic Stability Program) and BAS (Brake Assist System) lights also came on about halfway back to Sioux Falls and are now stuck on. My turn signal also does not "stick" properly as a result of the steering wheel being so far off center.

I have already scheduled an alignment at a reputable shop that could get me in much sooner. I cannot drive over 2 weeks on an undiagnosed suspension problem that is potentially quite severe/dangerous while my snow tires wear down quickly.

I thought I would make the drive from Sioux Falls that I have many times to 1) save a little money and 2) get fast, quality service. I will never, ever make that mistake again. You failed on all counts. I will end up spending much more money that I would have somewhere else and I lost 2 hours of pay and I am driving a potentially unsafe vehicle as a result of your "fixes".

Thanks Manley Tire for the awesome service and making it a Merry Christmas!
No Recomendado
Trudy D. de Manley Tire And Oil Service, Inc respondió el 12/31/2014 05:04 PM

Eric, thank you for bringing this problem to our attention. I can assure you that the stud was bad before you arrived at our shop. I have encountered this type of problem on a few occasions all of which ended well. Unfortunately, as we now determined, a part was bent while removing the bad stud. I am glad you were able to get it fixed and more than happy to reimburse you for the cost of the repairs.

I ask you to not base this one bad experience on our service. We try very hard to deliver only the best service to all our customers. Please consider us the next time you need work done. If you have any other questions feel free to call and talk with me.


KL
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KEVIN L.
Sioux Falls, SD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/22/2014
cliente verificadoCliente Verificado
Excellent prices and friendly service
Manly Tire and Oil has a very knowledgeable and friendly staff that always gives you the best advice on your tire purchases. They will not steer you into a higher priced tire if you do not need it. Always friendly service and generally very speedy too.
Recomendado

DA
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DAN A.
Trent, SD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/20/2014
cliente verificadoCliente Verificado
very fast service
I just like manley
Recomendado

PK
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PATRICIA K.
Wabasso, MN
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/19/2014
cliente verificadoCliente Verificado
tire check
I have nitrogen in my tires. I was on my way to Sioux Falls from Mn. Stopped in to have my tire pressure cked. They appeared to be very busy on a Sat. a.m. I registered at the desk, they got me in quickly. added what was needed and sent me on my way. THANKS
Recomendado

TR
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TERRY R.
Sioux Falls, SD
Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5Calificación general 5.0/5
12/13/2014
cliente verificadoCliente Verificado
Effeciency of process-from counter to out the door
4-tires rotated; no wait; work done quickly; GREAT sweet roll at coffee station
Recomendado
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